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» Cruise Talk   » Ocean Liners and Classic Cruise Ships   » our stay at ss Rotterdam (Page 1)

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Author Topic: our stay at ss Rotterdam
Aad
First Class Passenger
Member # 6674

posted 02-20-2010 08:34 AM      Profile for Aad   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
We are back from our stay at ss Rotterdam. We have very mixed emotions. We had a nice cabin but it was below the Lido restaurant/deck and it was very noisy. The tv system does not work so no tv in our cabin. Diner at the club room was a huge disapointment. Very small portions for a very high price.
As we were still hungry we decided to go for tea and apple pie in tyhe Lido restaurant but they said the kitchen is closed (11 pm) so no apple pie.

There were 2 false alarms while we were on board so we were waken up very abrubt this morning.

So if you go for a stay aboard take your dinner at the Lido but not at the club room.

Most of the ship was closed last night so the only place to go was the Ocean bar.

Today we did the steam and chrome tour (engine room) and that was amazing.


Posts: 290 | From: Spijkenisse Netherlands | Registered: Jun 2006  |  IP: Logged
lasuvidaboy
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posted 02-20-2010 10:45 AM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
It sounds like her operators need to work out those 'teething issues' ASAP. The small meal portions (at a high price) in the Club room is inexcusable. Its easy to increase the size of portions w/very little cost. The engine room tour sounds great. We'll probably get to Rotterdam next year for a visit. It's been to long since I walked her decks!

[ 02-20-2010: Message edited by: lasuvidaboy ]


Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
Aad
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Member # 6674

posted 02-20-2010 11:29 AM      Profile for Aad   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
I have the first 40 pictures online


Lido


Posts: 290 | From: Spijkenisse Netherlands | Registered: Jun 2006  |  IP: Logged
Globaliser
First Class Passenger
Member # 4153

posted 02-25-2010 05:07 AM      Profile for Globaliser     Send New Private Message      Edit/Delete Post  Reply With Quote 
Many thanks for the pictures.

I know someone for whom the ship means a lot, and she will really appreciate seeing these.


Posts: 1869 | From: UK | Registered: Sep 2003  |  IP: Logged
LeBarryboat
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posted 02-25-2010 08:32 AM      Profile for LeBarryboat   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
A lot of the pictures I've seen of the refurbished ship looks like an IKEA....why would the new owners do this?
Posts: 1955 | From: Minnesota | Registered: Jan 2005  |  IP: Logged
Malcolm @ cruisepage
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Member # 301

posted 02-25-2010 08:57 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Aad:
We have very mixed emotions.

I had the same feeling about the Queen Mary in Long Beach. I think a ship loses it's 'soul' when it becomes a hotel - mind you that is no excuse for poor/expensive food!

I still hope to visit the Rotterdam.


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
desirod7
First Class Passenger
Member # 1626

posted 02-25-2010 12:31 PM      Profile for desirod7     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Malcolm @ cruisepage:

think a ship loses it's 'soul' when it becomes a hotel


I have stayed on the QM1 3 times and still feel a thousand different feelings onboard. There is enough of the original to get the point. Rotterdam will do the same. I buy none of the BS that a ship loses her soul as a static attraction.

Lost souls were the QE2, Seabreeze, and Oceanic when stripped of their original and beautiful interiors and turned into a cheap formica Days Inn.


Posts: 5727 | From: Philadelphia, Pa [home of the SS United States] | Registered: Oct 2000  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 02-25-2010 05:15 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
...static ships also do not have 800+ crew serving the passengers and maintaining the ship.
Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
LeBarryboat
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Member # 5308

posted 02-25-2010 05:42 PM      Profile for LeBarryboat   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
I think much of a liner's "personality" is indeed lost somewhat because no longer can you experience the ship doing what it was built to do, be at sea. There is a certain "energy" from the ship as it is at sea, with the crew, the passengers and the movement of the ship....when all that is NOT happening, the ship is eternally at rest and that "energy" can no longer be experienced. It still is wonderful to be able to go aboard and see, feel, touch what once was as opposed to relying on photos or the history books.
Posts: 1955 | From: Minnesota | Registered: Jan 2005  |  IP: Logged
Ernst
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Member # 5369

posted 02-25-2010 05:57 PM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by LeBarryboat:
I think much of a liner's "personality" is indeed lost somewhat because no longer can you experience the ship doing what it was built to do, be at sea. There is a certain "energy" from the ship as it is at sea, with the crew, the passengers and the movement of the ship....when all that is NOT happening, the ship is eternally at rest and that "energy" can no longer be experienced. It still is wonderful to be able to go aboard and see, feel, touch what once was as opposed to relying on photos or the history books.

Exactly.


Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 02-25-2010 07:47 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Ernst:

Exactly.


Wow..we almost agreed!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
desirod7
First Class Passenger
Member # 1626

posted 02-25-2010 08:26 PM      Profile for desirod7     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by LeBarryboat:
I think much of a liner's "personality" is indeed lost somewhat because no longer can you experience the ship doing what it was built to do, be at sea. There is a certain "energy" from the ship as it is at sea, with the crew, the passengers and the movement of the ship....when all that is NOT happening, the ship is eternally at rest and that "energy" can no longer be experienced. It still is wonderful to be able to go aboard and see, feel, touch what once was as opposed to relying on photos or the history books.

Insufficient reason to not stay on the grand dame or Mary 1.
Still can enjoy oneself and one linerlister noted QM1 like a port day on a cruise.


Posts: 5727 | From: Philadelphia, Pa [home of the SS United States] | Registered: Oct 2000  |  IP: Logged
LeBarryboat
First Class Passenger
Member # 5308

posted 02-25-2010 08:38 PM      Profile for LeBarryboat   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by desirod7:

Insufficient reason to not stay on the grand dame or Mary 1.
Still can enjoy oneself and one linerlister noted QM1 like a port day on a cruise.


It's tough to imaging the ship (QM1) in a port stay when the ship is run like a building. I must say again, visiting the QM is still a wonderful experience....to be able to see, feel, touch what once was.


Posts: 1955 | From: Minnesota | Registered: Jan 2005  |  IP: Logged
Aad
First Class Passenger
Member # 6674

posted 02-26-2010 08:50 AM      Profile for Aad   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Insufficient reason to not stay on the grand dame

I would absolutely advise to visit ss Rotterdam. She is wonderfully renovated for the most part. The main problem I think is there are 3 captains on the ship. The Rotterdam, Cruise Hotel and On board on shore. Each of the compagnies has their own priority. I expect a lot of problems for people who just want to visit the ship to see a lot of things.

Cruise Hotel has a lot of excuses like "we are only open for a short while" but low action. They made me pay a bill which I should not have had to pay. They agree they made a mistake and they have to pay me back but now 1 week later I still do not have my money back. When I call them they promise to call back but they do not.

What makes me sad is that the ship is runnend by people who never have sailes one centimeter and they distroy the wonderfull memory of a wonderfull ship just to make a $

[ 02-26-2010: Message edited by: Aad ]


Posts: 290 | From: Spijkenisse Netherlands | Registered: Jun 2006  |  IP: Logged
Maasdam
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Member # 3858

posted 02-26-2010 09:13 AM      Profile for Maasdam   Author's Homepage   Email Maasdam   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by LeBarryboat:
A lot of the pictures I've seen of the refurbished ship looks like an IKEA....why would the new owners do this?

Do you have see the Ikea site. Because this remark is actually ridiculous. Compared with the QM the Rotterdam is wonderfully restored with an unbelievable eye to detail. Some era's received new furniture such as the Dinning rooms, theater. But non of the furniture looks like Ikea. If you look at some of the furniture used on QM those are right from the party furniture rental. Some of the Dinning Room chairs you cane spot them on home video's shot on wedding party's.

And if they look like Ikea I would say not bad, Ikea is renowned fore there design and lot of furniture designed by Ikea have found there way to design musea around the world.

The overall state of the Rotterdam interiors is 95% original not bad. Compared with the state of the QM (exterior and interior) there is no comparison possible they are miles apart. I'm fully aware of the giant age differences between them. But that would be no case if the QM was taken care of in the way the Rotterdam was.

The video I shot on board January 31.

Ben.


Posts: 4695 | From: Rotterdam home of the tss. Rotterdam. | Registered: May 2003  |  IP: Logged
LeBarryboat
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Member # 5308

posted 02-26-2010 09:14 AM      Profile for LeBarryboat   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Aad:

They agree they made a mistake and they have to pay me back but now 1 week later I still do not have my money back. When I call them they promise to call back but they do not.

What makes me sad is that the ship is runnend by people who never have sailes one centimeter and they distroy the wonderfull memory of a wonderfull ship just to make a $

[ 02-26-2010: Message edited by: Aad ]


My point exactly, the static ship's personality is tainted by a staff that has no idea what being at sea is like, the ship is run like a building rather than a ship, and so the ship and it's personality suffer.


Posts: 1955 | From: Minnesota | Registered: Jan 2005  |  IP: Logged
Maasdam
First Class Passenger
Member # 3858

posted 02-26-2010 09:24 AM      Profile for Maasdam   Author's Homepage   Email Maasdam   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by LeBarryboat:

My point exactly, the static ship's personality is tainted by a staff that has no idea what being at sea is like, the ship is run like a building rather than a ship, and so the ship and it's personality suffer.


Before we open a discussion over the service on board she's just 2 weeks open. And to work on the Rotterdam is actually not so different then working in a hotel land based. She's not sailing anymore and cannot be compared with a actually ship in service. By then if I read the problems major new cruise ships have on there maiden voyages and maiden season. Not to forget the debacle with the service on NCL America fleet.

I would say give them a fair chance fore solving the problems........

Greetings Ben.


Posts: 4695 | From: Rotterdam home of the tss. Rotterdam. | Registered: May 2003  |  IP: Logged
Aad
First Class Passenger
Member # 6674

posted 02-26-2010 10:35 AM      Profile for Aad   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
I would say give them a fair chance fore solving the problems........

Ben,

Normally I would agree with you 200%. But you do not want to know what I went through this week with cruise hotel. They keep promesing to call back and they do not. They keep promising to give me back my 75 Euro but they do not.

They still did not solve the problems with the tv's. And I can name you a lot of extra problems which should not (have) happen(ed).

Already I see bad reviews comming on a few sites and that is what is a shame. There is no better impression than a first impression I think.

Aad


Posts: 290 | From: Spijkenisse Netherlands | Registered: Jun 2006  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 02-26-2010 11:13 AM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Aad:


Already I see bad reviews comming on a few sites and that is what is a shame. There is no better impression than a first impression I think.


A bad first impression can ruin a reputation for years. Sounds like poor management that needs to be retrained or replaced as soon as possible.


Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
Willem
First Class Passenger
Member # 3005

posted 02-26-2010 11:23 AM      Profile for Willem        Edit/Delete Post  Reply With Quote 
Like Aad said and I have experienced that during the past months, there is no good cooperation between the three companies running the ship.
And my experience from several years ago is that they do not listen to the advice given by people who know the ship very well.
Allthough the ship is now a static 'building', the staff should keep in mind that they are working on a ship. The guests (except the conference people) are coming to revive their ship-experience from the past.
In spite of being open for only two weeks, the staff has been trained for a longer period, but do not succeed in giving the feeling of being on a ship.

Willem


Posts: 1469 | From: In the namesake city of Cape Hoorn. | Registered: Apr 2002  |  IP: Logged
Aad
First Class Passenger
Member # 6674

posted 02-27-2010 06:45 PM      Profile for Aad   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Today we had, together with a group of members of Ocean Liner Society, dinner in the Lido. A totally different experience. Wonderfull food. Good portions and unlimited wine and water for a very good price. We are glad we did this. Way better than dinner in the Club Room.
Posts: 290 | From: Spijkenisse Netherlands | Registered: Jun 2006  |  IP: Logged
Willem
First Class Passenger
Member # 3005

posted 02-28-2010 03:58 AM      Profile for Willem        Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Aad:
Today we had, together with a group of members of Ocean Liner Society .

This was/is a private visit of some people who just happen to be members of the OLS. This was NOT an official OLS visit as has been confirmed by several people.

The official OLS visit will be organised later this year.

Willem

[ 02-28-2010: Message edited by: Willem ]


Posts: 1469 | From: In the namesake city of Cape Hoorn. | Registered: Apr 2002  |  IP: Logged
eroller
First Class Passenger
Member # 1649

posted 02-28-2010 08:39 AM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Aad:
I have the first 40 pictures [/IMG]


I enjoyed the pictures, but I would like to see more of the interior. Perhaps you haven't posted those yet?

The one interior area you have posted, does look like the Cafe at my local Ikea. It would be nice to see the interiors of the restored original lounges and bars.

Thanks.

Ernie


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
eroller
First Class Passenger
Member # 1649

posted 02-28-2010 08:43 AM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Maasdam:

Compared with the state of the QM (exterior and interior) there is no comparison possible they are miles apart. I'm fully aware of the giant age differences between them. But that would be no case if the QM was taken care of in the way the Rotterdam was.


I think it's a little unfair to make references to QM. She has been a static ship attraction for almost 40 years now, open to the public. ROTTERDAM V has been open to the public for a month. Lets talk in 40 years and hope ROTTERDAM V is still a viable attraction and still as original as she is today. A lot can happen in 40 years.

Ernie


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
Aad
First Class Passenger
Member # 6674

posted 02-28-2010 09:25 AM      Profile for Aad   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
I enjoyed the pictures, but I would like to see more of the interior. Perhaps you haven't posted those yet?

Ernie,

You can find those ovehere


Posts: 290 | From: Spijkenisse Netherlands | Registered: Jun 2006  |  IP: Logged

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