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» Cruise Talk   » Cruise Lines   » NCL Offers Weather Guarantee

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Author Topic: NCL Offers Weather Guarantee
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 10-30-2003 04:28 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Norwegian Cruise Lines, which has assigned its Norwegian Dawn to a year round home port in Manhattan, is offering its passengers a unique guarantee.

In a nutshell, the "weather guarantee" says that if Norwegian Dawn's departure from New York is delayed by weather for more than 12 hours, passengers can opt for an immediate onboard credit of $100 per person (maximum $200 per cabin). In a second option, passengers can opt to cancel their cruise at the 12 hour point -- and NCL will offer a full cruise credit for the same stateroom category on a future Dawn cruise.

In the event -- and NCL is covering all the bases here -- that a cruise is actually cancelled as a result of inclement winter weather, NCL will not only provide a full cruise credit but also will pay any "reasonable incidental expenses" passengers incur in rearranging their travel plans.

It must be noted, however, that travelers are still -- good weather or bad -- responsible for getting themselves to and from the ship. NCL is not responsible for missed cruises because of inclement weather delay (need we say the words: travel insurance?).

Norwegian Dawn's winter cruise schedule includes its flagship seven-night Bahamas itineraries (which also call at Miami and Port Canaveral) along with a sprinkling of 10- and 11-night trips to the more exotic Southern Caribbean. All cruises sail roundtrip from Manhattan.

Source: Net


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Dolphins
First Class Passenger
Member # 2043

posted 11-10-2003 06:00 PM      Profile for Dolphins   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Not much of a gamble for NCL. The odds of a New York blizzard that would delay a ship for 12 hours are pretty slim.
Posts: 324 | From: Commack, New York | Registered: May 2001  |  IP: Logged
Ðraikar
First Class Passenger
Member # 1153

posted 11-16-2003 02:20 AM      Profile for Ðraikar   Email Ðraikar   Send New Private Message      Edit/Delete Post  Reply With Quote 
Should be if delayed by weather for more than 12 hours, passengers can opt for half there money back ! ?
Posts: 1710 | From: USA, New York | Registered: Mar 2000  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 11-16-2003 06:16 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Dolphins:
The odds of a New York blizzard that would delay a ship for 12 hours are pretty slim.


Yes, that's why they are offering it!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Namlit
First Class Passenger
Member # 1940

posted 11-16-2003 08:13 AM      Profile for Namlit     Send New Private Message      Edit/Delete Post  Reply With Quote 
The second option is just downright silly: nobody in their right mind is going to try to get home if the weather in NYC is bad enough to delay the cruise. Consider the scene at LaGuardia, Kennedy, or even Newark under inclement weather conditions... and those poor people sleeping on the floor HAVE AIRLINE RESERVATIONS.

Even if you drove to the pier, I don't think I'd leave my nice warm cabin in a blizzard to risk getting stuck on the parkway to Long Island (or in an accident on slippery streets).

It will be interesting to see how things play out if a sailing is actually cancelled by weather this winter. Will NCL allow folks to remain onboard for the week, or at least until they can get a confirmed flight reservation out of the city? Or will NCL turn folks out into the cold, once they decide to cancel the cruise?


Posts: 309 | From: Greene County, Indiana, USA | Registered: Apr 2001  |  IP: Logged
petede
First Class Passenger
Member # 3459

posted 11-16-2003 12:05 PM      Profile for petede     Send New Private Message      Edit/Delete Post  Reply With Quote 
I can not think of a reason why a cruise would be canceled due to weather, remember these are ships, and ships have been going in and out of NY harbor for hundreds of years in all kinds of weather. The only thing I see happening is that during a storm a ship is late is arriving to NY which causes a delay in departure. If the port is closed for what ever reasons there are many other ports in the area to use, or they will reroute the ship and or port. I can not imagine any reason for the ship to sit around tied to a dock for a week!
Posts: 146 | From: New York, USA | Registered: Nov 2002  |  IP: Logged
vivavegas
First Class Passenger
Member # 3958

posted 11-17-2003 09:23 PM      Profile for vivavegas   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
From some of the prices I've seen coming from NCL lately me thinks they are having a little problem convincing people to walk the icy promonade for the first/last 18 hours of a winter departure out of NYC.

I wouldn't be too suprised to see the the Dawn doing Eastern Carribean runs in the winter of 04/05 out of MIA.

Craig
MKE


Posts: 54 | From: Brookfield, WI | Registered: Jun 2003  |  IP: Logged
Dolphins
First Class Passenger
Member # 2043

posted 11-18-2003 08:42 PM      Profile for Dolphins   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
NCL is already taking bookings for 10 and 11 day Caribbean cruises out of New York for January and February 2005. I predict many of us making those cruises in 2004 will be accelerating those bookings when we return. Not only will NCL continue their winter cruises out of New York, but I predict other cruise lines will follow their example.
Posts: 324 | From: Commack, New York | Registered: May 2001  |  IP: Logged
cruiseny
First Class Passenger
Member # 2928

posted 11-18-2003 11:42 PM      Profile for cruiseny     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by vivavegas:
I wouldn't be too suprised to see the the Dawn doing Eastern Carribean runs in the winter of 04/05 out of MIA.

I certainly would be. Just from my unscientific perspective - being part of, and being around, the target audience - it seems like an awful lot of people are booking these cruises. And sure, there are some cheap deals here and there for off-peak cruises on NORWEGIAN DAWN but what mass-market ship hasn't had an outrageously low price here or there? Short of the high-end luxury or specialty vessels I think you'd be hard pressed to find any.

I would agree with my "neighbor" Dolphins, I think NCL is on to something and other cruise lines will likely follow their lead. I would not be surprised to see Carnival and RCI announcing ships based out of NY year round in the next year or two.

Personally I'm not one of these militant anti-flying types but that said there IS a certain attraction to not dealing with not flying, especially in winter. I've been through too many snowstorms stuck at airports to ignore it. Fact is, in bad weather I'd rather be on a ship, even if sitting at the pier, than stranded in some airport. It reminds me of a trip to Florida by train one winter - the roads were too slippery to drive, the airports were closed, we were hours late and had to stop at every small town along the way because of power outages and fallen trees, but we got there and nobody else did. If you ask me, the most reliable forms of transport in a storm would be a train or ship... Not a car and most certainly not an airplane.

[ 11-18-2003: Message edited by: cruiseny ]


Posts: 4730 | From: New York, USA | Registered: Mar 2002  |  IP: Logged
CGT
First Class Passenger
Member # 3531

posted 11-23-2003 10:36 AM      Profile for CGT        Edit/Delete Post  Reply With Quote 
quote:
Originally posted by cruiseny:

If you ask me, the most reliable forms of transport in a storm would be a train or ship... Not a car and most certainly not an airplane.

How right you are!!!!!

CGT


Posts: 2760 | From: New York, New York, USA | Registered: Dec 2002  |  IP: Logged

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