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» Cruise Talk   » Cruising 1.0   » Free Upgrade? (Page 1)

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Author Topic: Free Upgrade?
William
First Class Passenger
Member # 2036

posted 08-09-2001 12:39 PM      Profile for William   Email William   Send New Private Message      Edit/Delete Post  Reply With Quote 
I'm just curious, how often and under what circumstances does Cruise lines give free upgrades to their passenger? If so, do they give free upgrade more often than airlines do?
Posts: 75 | From: Ottawa, ON | Registered: May 2001  |  IP: Logged
Beezo
First Class Passenger
Member # 1505

posted 08-09-2001 12:55 PM      Profile for Beezo   Author's Homepage   Email Beezo   Send New Private Message      Edit/Delete Post  Reply With Quote 
Hey,
I believe that they do a lot. I have been on 3 cruises and have been upgraded 2 of the times....

Hope this helps

Brian


Posts: 865 | From: Massachusetts, USA | Registered: Aug 2000  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 08-09-2001 02:02 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Of course you cannot guarantee that you will be upgraded when you book your cruise.

However, it does seem that if you were to book an inside cabin well in advance, maybe 6 to 12 months, you might just get upgraded to an outside cabin?

This way, the cruise line can re-sell the cheapest (inside) cabins again so they can boast in there publicity "cruise from only 699" or similar! I suppose it happens more often that on aeroplanes because a ship like Carnival Destiny, for example has 515 inside cabins!

The inside cabins and suites sell out quickest, it's the ones in the middle that sell slowly, hence insiders might just be upgraded to one?

Of course the other ploy to sell your cabins is to publish inflated fares in the brochure, then as the departure date get nearer, offer increasingly better discounts! The passenger is happy with there 30-40% discount, and the cruise line gets the fare they require to make a nice profit!

O.k., I know, I'm just a cynic!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
K&K
First Class Passenger
Member # 1040

posted 08-09-2001 03:30 PM      Profile for K&K   Email K&K   Send New Private Message      Edit/Delete Post  Reply With Quote 
In our experience out of 13 cruises we have been upgraded 11 times. We try never to take a room assignment prior to embarkation and usually book four months or less in advance.our way of booking a cruise is not for most people. Kevin
Posts: 446 | From: Sandpoint,Idaho,USA | Registered: Jan 2000  |  IP: Logged
William
First Class Passenger
Member # 2036

posted 08-17-2001 01:50 PM      Profile for William   Email William   Send New Private Message      Edit/Delete Post  Reply With Quote 
Thanks for the info. Another question that pops up in my mind in regards to free upgrade is do cruise lines upgrade your cabin automatically, or do you have to make a request/express interest for the cruise line to provide you one?

Staying with the theme for upgrade, I have heard that it is cheaper to upgade once you're onboard at the purser desk than to do it when you book for your cruise. Is that a myth or is that the truth?


Posts: 75 | From: Ottawa, ON | Registered: May 2001  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 08-17-2001 06:53 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
It's automatic - if your luck is in.
Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
K&K
First Class Passenger
Member # 1040

posted 08-18-2001 09:09 PM      Profile for K&K   Email K&K   Send New Private Message      Edit/Delete Post  Reply With Quote 
William: I would suggest going to the costomer service desk proir to checking in. I do not know of any myths but have however upgraded 90% of the time and only four app. times did I request it. The problem with going to the pursers desk after check in everyone has had a chance to go to the costumer service desk. Also due to the knowledge alot of cruisers come with nowadays it is getting harder to be first in line. We have only paid for upgrades twice Kevin
Posts: 446 | From: Sandpoint,Idaho,USA | Registered: Jan 2000  |  IP: Logged
Green
First Class Passenger
Member # 171

posted 08-18-2001 10:02 PM      Profile for Green     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by K&K:
In our experience out of 13 cruises we have been upgraded 11 times. We try never to take a room assignment prior to embarkation and usually book four months or less in advance.our way of booking a cruise is not for most people. Kevin

Which Line do you cruise? Maybe we should give it a try 20+ cruises - not one upgrade.


Posts: 2913 | From: Markham, Ontario, Canada | Registered: Jul 99  |  IP: Logged
sympatico
First Class Passenger
Member # 797

posted 08-18-2001 10:53 PM      Profile for sympatico     Send New Private Message      Edit/Delete Post  Reply With Quote 
Green - I think the reason we never get an upgrade is that we book a specific cabin! I would rather know where my cabin is on a ship than take a chance. I will continue to book this way and not expect an upgrade.
Posts: 3305 | From: Toronto, Ont. Canada | Registered: Jul 99  |  IP: Logged
Green
First Class Passenger
Member # 171

posted 08-19-2001 01:57 PM      Profile for Green     Send New Private Message      Edit/Delete Post  Reply With Quote 
Hi sympatico - that could be - but - our Febrary cruise this year was a 'guaranteed outside' because of late booking - no upgrade!

Like you, we prefer to know where we'll be. Anyway, HAL cabins, regardless of deck, are all, give or take a couple of inches, the same size.

Cheers.

P.S. Malcolm's comment - "inside cabins and suites are the first to go". Don't think so - Suites maybe but not 'insides'.


Posts: 2913 | From: Markham, Ontario, Canada | Registered: Jul 99  |  IP: Logged
tlmlb
First Class Passenger
Member # 1276

posted 08-19-2001 10:28 PM      Profile for tlmlb   Email tlmlb   Send New Private Message      Edit/Delete Post  Reply With Quote 
This summer we booked a guaranteed outside (Cat 8) for the first time (Celebrity Galaxy). Upgraded 6 categories to a veranda (cat 2)...I have rolled the dice again for the NCL Sun in October to Canada, got my fingers crossed. Does anyone know, as a (it varies probably) percentage, how many cabins are booked as guarantees?

[ 08-19-2001: Message edited by: tlmlb ]


Posts: 21 | Registered: May 2000  |  IP: Logged
gizmo
First Class Passenger
Member # 972

posted 08-20-2001 07:33 PM      Profile for gizmo   Email gizmo   Send New Private Message      Edit/Delete Post  Reply With Quote 
I am not sure how all the upgrade stuff works. We were offered a free upgrade to a suite on one of the cruises we booked on the Norway. This may sound crazy but we turned it down, since we picked the cabin for location. We did not want to go to any upper decks and have to deal with the steps, or wait for an elevator forever.
Recently I just booked an outside guarantee on the Veendam Dec 1. My expections are getting the cabin next to where the anchor drops. I will be happy to get any cabin, since I am getting a good deal, and do not have to wait until our March 6 cruise.

Posts: 686 | From: Kennesaw Ga. (origianlly from Philly) | Registered: Dec 1999  |  IP: Logged
Barryboat
First Class Passenger
Member # 33

posted 08-20-2001 10:09 PM      Profile for Barryboat   Author's Homepage   Email Barryboat   Send New Private Message      Edit/Delete Post  Reply With Quote 
Gizmo, you may be surprised at the cabin you receive. I have found that Category guarantees is an excellent way to get upgraded to a better category, but the only problem is that you cannot choose your cabin location. I personally like to know exactly where my cabin is before I get onboard.

On a ship like the Veendam, however, there's hardly a bad location though.


Posts: 1851 | From: Bloomington, Minnesota (Home to the Mall of America) | Registered: Mar 99  |  IP: Logged
gizmo
First Class Passenger
Member # 972

posted 08-21-2001 06:45 AM      Profile for gizmo   Email gizmo   Send New Private Message      Edit/Delete Post  Reply With Quote 
Thanks Barryboat. We have always choosen our cabin in the past also, except for our first cruise, which I won throwing a paper airplane. That cabin was next to the anchor, and was upper/low, but it hooked us both on cruises.
Trying a guarantee is a first for us. I have been driving my husband crazy with all the 'deals' I have found. Since we have a suite booked for March, it was not easy getting him to agree we could do this, but when I saw Hal's 5 day flash, I gave it another try. I guess turning on the 'good old charm' helped.

Posts: 686 | From: Kennesaw Ga. (origianlly from Philly) | Registered: Dec 1999  |  IP: Logged
Nautical Nigel
First Class Passenger
Member # 2326

posted 08-21-2001 08:34 AM      Profile for Nautical Nigel   Email Nautical Nigel   Send New Private Message      Edit/Delete Post  Reply With Quote 
I've only been on one cruise last month on HAL. Thought it was beginner's luck when I was upgraded on check-in from a standard outside to a deluxe one. This was despite the fact that my cabin number had been allocated when I booked back in Feb.
Posts: 81 | From: London, England | Registered: Aug 2001  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 08-21-2001 10:36 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Nigel Harvey:
Thought it was beginner's luck when I was upgraded on check-in from a standard outside to a deluxe one.

Welcome aboard, Harvey! Yet another Brit.

It was beginners luck, they might have left you where you were booked!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Barryboat
First Class Passenger
Member # 33

posted 08-21-2001 10:50 AM      Profile for Barryboat   Author's Homepage   Email Barryboat   Send New Private Message      Edit/Delete Post  Reply With Quote 
Gizmo, I remeber you mentioning one time that you won a cruise from throwing a paper airplane. Was that your first cruise?
Posts: 1851 | From: Bloomington, Minnesota (Home to the Mall of America) | Registered: Mar 99  |  IP: Logged
gizmo
First Class Passenger
Member # 972

posted 08-21-2001 05:09 PM      Profile for gizmo   Email gizmo   Send New Private Message      Edit/Delete Post  Reply With Quote 
Barryboat,

Yes that was my first cruise. I threw a paper airplane at a car on the ice, in between periods of a hockey game. The cruise was on the Norway.


Posts: 686 | From: Kennesaw Ga. (origianlly from Philly) | Registered: Dec 1999  |  IP: Logged
DianaD
First Class Passenger
Member # 1010

posted 08-21-2001 11:40 PM      Profile for DianaD   Email DianaD   Send New Private Message      Edit/Delete Post  Reply With Quote 
Malcolm is defnitely right, the most expensibve followed by the cheapest inside cabins are the first to go. You can check most cruises on line and you will find that to be the case.
Posts: 308 | From: Whitby, Ontario, Canada | Registered: Jan 2000  |  IP: Logged
gohaze
First Class Passenger
Member # 586

posted 08-25-2001 10:48 PM      Profile for gohaze   Email gohaze   Send New Private Message      Edit/Delete Post  Reply With Quote 
We spend a lot of time researching itineraries, ships and their layouts etc. and then usually book early to get the cabin we've decided is probably the best for us.
So when they give us upgrades we turn them down and end up with a fight to keep the cabin we wanted to start with.
Mind you they haven't offered us the Owner's suite yet!!!!
...peter

Posts: 1909 | From: Vancouver.BC | Registered: Sep 99  |  IP: Logged
CTrail
First Class Passenger
Member # 64

posted 08-25-2001 11:31 PM      Profile for CTrail     Send New Private Message      Edit/Delete Post  Reply With Quote 
I'm just echoing the feelings of many of you in that we booked early so that we could get the cabin that we wanted. It isn't even an outside cabin but it is on the verandah deck away from the higher traffic area.

Waitingforthewaves.

Peter


Posts: 332 | From: Kitchener, ON Canada | Registered: Apr 99  |  IP: Logged
William
First Class Passenger
Member # 2036

posted 03-14-2002 10:37 AM      Profile for William   Email William   Send New Private Message      Edit/Delete Post  Reply With Quote 
I will be doing the Sunbird Transalantic Cruise in April, Sunquest just called yesterday to inform me that I have been upgrade from a superior inside to a superior outside.

This upgrade finally justified my rationale for booking early.

Don't want to sound greedy, but is there a chance that I'll get another upgrade when I embark on the ship?

Really excited, can't wait.

[ 03-14-2002: Message edited by: William ]


Posts: 75 | From: Ottawa, ON | Registered: May 2001  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 03-14-2002 04:37 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by William:
Don't want to sound greedy, but is there a chance that I'll get another upgrade when I embark on the ship?

Unlikely! Anyway, at least you've got a seaview now.

Although I too would book an inside cabin for finantial reasons, it is nice to have a porthole or window and be in-touch with the Ocean!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 03-14-2002 04:46 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Green:
P.S. Malcolm's comment - "inside cabins and suites are the first to go". Don't think so - Suites maybe but not 'insides'.

No..I'm right. There are more people cruising on a budget, than have money coming out of their ears!

The inside cabins are snapped up pretty quickly, but you can still by them nearer the departure date, because the lines upgrade the insiders so they can sell the cabins again and claim "cruise from £699", or whastever.

With the exception of probably the 5 star lines, cruises are very price sensetive. Many people want the lowest fares - i.e inside cabins.


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
topgun
First Class Passenger
Member # 928

posted 03-14-2002 05:51 PM      Profile for topgun     Send New Private Message      Edit/Delete Post  Reply With Quote 
William , about a month to go. I am tuning the pipes for Karaoke. My partner will be sitting on her suitcase by the front door very soon.
Posts: 759 | From: Burlington ont,canada Cruise center of North America | Registered: Nov 1999  |  IP: Logged

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