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» Cruise Talk   » Cruise Lines   » Crystal Cruises Adds Free Wi-Fi For Repeat Passengers

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Author Topic: Crystal Cruises Adds Free Wi-Fi For Repeat Passengers
joe at travelpage
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Member # 622

posted 01-23-2014 03:05 PM      Profile for joe at travelpage   Author's Homepage   Email joe at travelpage   Send New Private Message      Edit/Delete Post  Reply With Quote 

Crystal Cruises announces the newest perk to its All Inclusive luxury cruise experience: Free Wi-Fi for Crystal Society members, the line's "club" of repeat guests, beginning Fall 2014. Effective with Crystal Serenity's September 19 New England/Canada sailing and Crystal Symphony's October 15 Panama Canal cruise, each Crystal Society guest will receive 60 minutes of complimentary internet access for every day of the cruise. For example, a 10-day cruise will offer 600 free minutes per person (or 1,200 free minutes per couple), a 12-day cruise offers 720 free minutes per person (or 1,440 free minutes per couple), a 14-day cruise offer 840 free minutes (or 1,680 free minutes per couple), etc., which can be used any time throughout the voyage.
Crystal Cruises Adds Free Wi-FiSociety members can use the new complimentary access time wirelessly via iPad, iPhone, laptop or other wireless device or on Crystal's own Computer University@Sea 27" dual-compatible iMac computers. A multi-million dollar Wi-Fi upgrade rolled out in recent months helps guests enjoy maximum onboard connectivity.

"We are continually refining our all-inclusive experience to offer an array of choices for our global guests. Since the majority of our guests are repeaters, we opted to expand our Crystal Society offerings to thank our loyal patrons," said Edie Bornstein, Crystal's president. "Whether they are on board for a second 10-day getaway or on their 20th time for an expansive 108-day World Cruise, travelers today appreciate staying plugged in. By adding this coveted perk to our All Inclusive experience, repeat cruisers in all stateroom and suite categories have one more reason to choose Crystal as their home base while traveling the world in the finest of luxury and ease."

The company has spent more than a year planning and installing improvements to the onboard internet experience, including:
• Maximizing satellite bandwidth with the latest technology, allowing for more users and more content to stream simultaneously.
• Expansion of Wi-Fi signal range throughout the ships, making wireless connection available everywhere on board, including all staterooms, public spaces, and outdoor decks.
• The ability to access internet in areas that were previously unavailable, such as Japan.

All full revenue guests who have completed their first Crystal cruise automatically become Crystal Society members, and, thusly, can take advantage of this perk on all subsequent Crystal voyages. Guests wishing to purchase additional minutes for $.75 per minute can do so without an activation fee. Internet packages that reduce the per minute charge are also available.


Posts: 29976 | From: Great Falls, Virginia | Registered: A Long Time Ago!  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 01-23-2014 04:05 PM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
It's 2014. A bit odd that it's has to be considered newsworthy within the cruise industry that a luxury (!) cruise line offers free internet access for frequent customers only (!).
Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
Frosty 4
First Class Passenger
Member # 5826

posted 01-23-2014 04:30 PM      Profile for Frosty 4   Email Frosty 4   Send New Private Message      Edit/Delete Post  Reply With Quote 
It's pretty much standard for the higher level frequent cruisers on most lines. I know we will have free Internet time on Reflection next week.(Elite status)
Frosty 4

Posts: 2531 | From: Illinois | Registered: Jul 2005  |  IP: Logged
jetwet1
First Class Passenger
Member # 6361

posted 01-27-2014 01:51 AM      Profile for jetwet1   Author's Homepage   Email jetwet1   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Frosty 4:
It's pretty much standard for the higher level frequent cruisers on most lines. I know we will have free Internet time on Reflection next week.(Elite status)
Frosty 4

Pretty much, I know I get a bunch of free minutes on Princess, which frankly at the blazing speeds offered I mostly use to check in for our flights home, on HAL we get a discount, which I have used a total of zero times.

For us a cruise is to get away from everything, work knows to not even bother trying to get an answer out of me from the moment I leave property till the time I step back on, if my assistants can't handle any issues then I haven't trained them correctly.

With that said, I can understand some people needing to use the net while on a cruise and for them this is a good deal.


Posts: 608 | From: Las VEgas | Registered: Mar 2006  |  IP: Logged

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