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» Cruise Talk   » Cruise Lines   » Change Costa to Home Lines & start fresh....

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Author Topic: Change Costa to Home Lines & start fresh....
Sky Room
First Class Passenger
Member # 1976

posted 03-01-2012 11:47 PM      Profile for Sky Room     Send New Private Message      Edit/Delete Post  Reply With Quote 
Today in the newspaper I read that a marketing expert suggested Costa should consider changing their name. At first I thought it was a crazy idea, but after thinking about it, I thought they may be on to something. I state this for the following reasons;

1) The name Costa is now synonymous with the Concordia disaster. The name is forever associated with the disaster and is in the public's psyche.
2) Today cruise lines have put themselves in a box. For about 15 years many of the lines have added the name of the line as a prefix to the ship's name. For example Costa Concordia. This works well when the public has had a positive experience and the "goodwill" of the brand is carried on. This has the opposite effect and is an albatross when times get tough. That is what is happening now. In today's fast-paced internet age there is the danger that one event can quickly stigmatize the entire line. That is what may happen to the Costa brand

The bookings with Costa have dropped some 30 percent after the Concordia disaster, and are down around 22 to 25 percent in the wake of the Allegra's generator fire on Feb. 27. Should this trend not reverse in the near term then I Carnival may want to consider a name change. I suggest do something big like bring back the Home Lines (Italian). In 1989 Holland America acquired Home Lines and through the Carnival-Holland America merger, now CCL owns the name. At the time of the HAL-Home Lines merger Home Lines was very well regarded and considered one of the best Italian cruise lines in the world.

Thoughts?


Posts: 62 | From: Boston | Registered: May 2001  |  IP: Logged
jetwet1
First Class Passenger
Member # 6361

posted 03-02-2012 09:16 AM      Profile for jetwet1   Author's Homepage   Email jetwet1   Send New Private Message      Edit/Delete Post  Reply With Quote 
Actually it's not a bad idea, I guess they could also go with Sitmar which was/is also owned by CCL.
Posts: 608 | From: Las VEgas | Registered: Mar 2006  |  IP: Logged
Thad
First Class Passenger
Member # 1224

posted 03-02-2012 10:28 AM      Profile for Thad   Email Thad   Send New Private Message      Edit/Delete Post  Reply With Quote 
Well the ships would likely look pretty nice in Home Line's livery as it is a subtle change. Deliziosa as a new Homeric


Posts: 1967 | From: Boston, MA | Registered: Apr 2000  |  IP: Logged
rustaveli
First Class Passenger
Member # 1708

posted 03-02-2012 10:31 AM      Profile for rustaveli   Author's Homepage   Email rustaveli   Send New Private Message      Edit/Delete Post  Reply With Quote 
I think those company names mean something for us, ships lovers and shipping company histories related, but for the majority of the passengers who book a cruise on a Costa ship (and others) mean anything, probably they will be more intrigued by others type of names. But I also hope that Costa brand will stay wich is more linked to Italy (even if there is nothing really italian left on Costa experience), at least here in Europe. I would like to see Home line or Sitmar back oneday, but not conected with the current Costa fleet because it will be a joke. Anyway people also quickly forget everything ... and I hope Costa brand will stay.
Posts: 89 | From: Locarno / Ticino - Switzerland | Registered: Dec 2000  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 03-02-2012 10:34 AM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
Renaming the company is of course not the 'honorable' way out of this situation since there is the suspicion to 'mislead' customers by disguising that they book a Costa cruise - something that could backfire badly.

However, I am not yet entirely sure whether this is really necessary - airlines also survived accidents and while this is of course a bit different rebuilding the company's reputation might make more sense. Costa is (or was ) well established - and throwing that away might not be worth it - on the other hand the public might indeed forget or forgive the brand at some point (who really knew Costa or the difference between cruise lines before that accident?).
There are many examples for brands that survived pretty bad publicity - e.g. Exxon comes to my mind.

A compromise might also be to simply to discontinue Costa and let the other Carnival brands take over the business/ships without creating an immediate successor. This way the above mentioned suspicion could be avoided - new brands could be created later on.

It will be definitely interesting to see what happens. I think it is too early to decided that - e.g. sofar the article I read on the Costa Allegra were actually surprisingly balanced and explicitly stated that the crew did well this time (whether that's true or not is of course another story).


Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
desirod7
First Class Passenger
Member # 1626

posted 03-02-2012 10:55 AM      Profile for desirod7     Send New Private Message      Edit/Delete Post  Reply With Quote 
The Allegra fire and power outage is not as big a deal.

The cult loved QE2 had many breakdowns. In 1972; only 3 years old she lost all power and the Sea Venture rescued the passengers. She lost all power again in 2004 for a few hours mid ocean. She popped a sea chest and if not for the courage of the fearless crew Lizzie would have been lost.

People still booked the ship.

Except for a few liner loonies, SSNorway's boiler explosion did not hurt bookings. The explosion killed as many as the Concordia sinking.

If the Concordia sank in deep water, she would have been forgotten about in 18 months. Since she is there on the rocks of Giglio it is a constant reminder to the whole world.


Posts: 5727 | From: Philadelphia, Pa [home of the SS United States] | Registered: Oct 2000  |  IP: Logged
rem-dk
First Class Passenger
Member # 5121

posted 03-02-2012 11:24 AM      Profile for rem-dk     Send New Private Message      Edit/Delete Post  Reply With Quote 
The Costa brand is about 60 years old, and I guess it will stay many years from now.
The difficulties right now is probably forgotten in a few years, like many other difficulties all over the world.
Often we can read about planecrashes which cost a lot of dead people, but does anyone remember which company the plane was from a few month later,- I dont think so.

Best regards
René


Posts: 268 | From: Fredensborg Denmark | Registered: Oct 2004  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 03-02-2012 11:29 AM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
A small independent company may have issues but Costa and Carnival's deep pockets will weather the storm.
Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 03-02-2012 11:33 AM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by rem-dk:
[...]
Often we can read about planecrashes which cost a lot of dead people, but does anyone remember which company the plane was from a few month later,- I dont think so.
[....]

On the one hand, it's not the same since planes do not have names like COSTA Concordia. On the other hand, there are indeed plane crashes associated with airline names.


Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
rem-dk
First Class Passenger
Member # 5121

posted 03-02-2012 11:43 AM      Profile for rem-dk     Send New Private Message      Edit/Delete Post  Reply With Quote 
Yes of course there will be somebody who remembers, but most people will have forgotten the facts about these kind of accidents in short times i guess.

Best regards
René.


Posts: 268 | From: Fredensborg Denmark | Registered: Oct 2004  |  IP: Logged
Italianliners
First Class Passenger
Member # 5446

posted 03-02-2012 02:39 PM      Profile for Italianliners   Email Italianliners   Send New Private Message      Edit/Delete Post  Reply With Quote 
I think that renaming the company would be a cleaver idea, but keeping the "italian style" as main characteristic. Nobody cruise with Costa because they have 60 years of history, they cruise with them because they're a cheap italian fake thema. So, why not rebrand as "Italia Crociere", "Azzurra Crociere" (repaint the hull with blue would be very nice) or something like that, they could even use in the ships italian names like Rex, Federico, Gugliemo, Michelangelo, and so on...

I'm saying that because Costa in the last decade lost everything she had in the tradition of cruising, she's just another single cheap company with a fake italian name. In that point, it's simple change just a company name.

Italianliners


Posts: 272 | From: Rio de Janeiro, Brazil | Registered: Feb 2005  |  IP: Logged
desirod7
First Class Passenger
Member # 1626

posted 03-02-2012 04:17 PM      Profile for desirod7     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Italianliners:
they're a cheap italian fake thema.

I'm saying that because Costa in the last decade lost everything she had in the tradition of cruising, she's just another single cheap company with a fake italian name. In that point, it's simple change just a company name.

Italianliners


Like button,

Costa went from Lake Como Sophia Loren / Marcello Mastriani to a floating Olive Garden Jersey Shore with Snooki and my cousin Vinny.


Posts: 5727 | From: Philadelphia, Pa [home of the SS United States] | Registered: Oct 2000  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 03-02-2012 05:46 PM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
It's kind of ironic that the other big 'Italian' cruise line changed name in a very similar situation.
Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
Italianliners
First Class Passenger
Member # 5446

posted 03-02-2012 09:06 PM      Profile for Italianliners   Email Italianliners   Send New Private Message      Edit/Delete Post  Reply With Quote 
I was talking about that with my parents. Nobody rememebers that Achille Lauro was hijacked and later Starlauro became MSC... See, sometimes it's good to star over and with Costa there are any reasons why they should not "restart".

Italianliners


Posts: 272 | From: Rio de Janeiro, Brazil | Registered: Feb 2005  |  IP: Logged
Italianliners
First Class Passenger
Member # 5446

posted 03-02-2012 09:37 PM      Profile for Italianliners   Email Italianliners   Send New Private Message      Edit/Delete Post  Reply With Quote 
Remebering the story of this company we can say that she was not very lucky since she lost 6 ships by fire or hitting rocks! Here's the list:

Bianca C - Fire 1961
Fulvia (Olsofjord) - Fire 1970
Anna C - Fire 1971
Angelina Lauro - Fire 1979
Columbus C - Hit Rocks 1984
Costa Concordia - Hit Rocks 2012

Italianliners


Posts: 272 | From: Rio de Janeiro, Brazil | Registered: Feb 2005  |  IP: Logged
DAMBROSI2
First Class Passenger
Member # 35998

posted 03-02-2012 09:42 PM      Profile for DAMBROSI2   Email DAMBROSI2   Send New Private Message      Edit/Delete Post  Reply With Quote 
Speaking of airlines, remember how much trouble Florida Airlines had, then they had the crash in the Potomac...it went out of business. But, it was having financial problems and Costa isn't.
Posts: 687 | From: Olney, IL, Move to FL 02/2015, Sailed SS NORWAY 3 xs. /May '99 Orig. Reg. | Registered: Aug 2010  |  IP: Logged
steeplechase
First Class Passenger
Member # 4056

posted 03-03-2012 02:36 AM      Profile for steeplechase   Author's Homepage   Email steeplechase   Send New Private Message      Edit/Delete Post  Reply With Quote 
Costa had better watch out things come in threes!
Posts: 663 | From: elkton maryland | Registered: Aug 2003  |  IP: Logged
jeremya
First Class Passenger
Member # 5699

posted 03-03-2012 03:09 AM      Profile for jeremya   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Canadian News Coverage is very high, because of Canadians that were on both of those ships, so it makes the nightly news every night.

Nat Geo ran the Costa Concordia wreckage show 2 nights ago here in Canada. So the world is right on top of what's going on. And it isn't good.

If things come in three - the next disaster could send them over the edge. It isn't getting better for them in the long haul. They are going to have to do something to regain the trust of the traveling public, and it may have to be swift and certain.

Is Costa doomed ??? I don't know. With the rapid consumption of media around the world, things don't look good for Costa.

I'm sure Mickey Arison is doing the dance with his board members trying to figure out what he should do now.


Posts: 377 | From: montreal | Registered: May 2005  |  IP: Logged
TampaMike
First Class Passenger
Member # 4445

posted 03-03-2012 10:03 AM      Profile for TampaMike   Email TampaMike   Send New Private Message      Edit/Delete Post  Reply With Quote 
If we are the cruise focused community, then how soon we too forget. Costa Europa.

I would not think Carnival would disband the Costa brand...just yet. Considering the portfolio of brands under the Carnival umbrella, I would not be surprised to see an brand re-image campaign.

Further, being the ships are mostly clones of ship classes from other brands, some shipa may be transferred to brands not suffering as much a downturn and possibly a few might be used to test a new brand to absorb the bookings vacuum Costa experiences in the interim.

Assuming Costa continues to cruise along, I would expect older vessels to be transferred (Allegra and Marina soon) and planned newbuilds to be redirected while the market settles.


Posts: 246 | From: Tampa | Registered: Feb 2004  |  IP: Logged
NAL
First Class Passenger
Member # 1102

posted 03-05-2012 09:39 PM      Profile for NAL     Send New Private Message      Edit/Delete Post  Reply With Quote 
During the last years of Home Lines Cruises the name was tarnished.....all the things that made them famous...cuisine, service Italian style, warm and friendly staff all seemed to disappear. I see no mention of it here. All that anyone remembers are the glory years.
Posts: 2243 | From: Watsontown, PA | Registered: Feb 2000  |  IP: Logged

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