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» Cruise Talk   » Cruise Lines   » NCL Launches New Brand Identity

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Author Topic: NCL Launches New Brand Identity
eroller
First Class Passenger
Member # 1649

posted 09-19-2006 12:09 PM      Profile for eroller     Send New Private Message      Edit/Delete Post  Reply With Quote 
In a nutshell, the new logo appears to be a white fish swimming upstream against a school of blue fish. This is supposed to signify how NCL is different and not just one of the pack. I wonder if the new logo will be placed on the funnels, as it appears it will be incorporated everywhere else?

Personally I feel some sort of "identity" was long overdue for NCL. It's something they have been lacking for many years now. They are certainly have not been "Norwegian" for a long time now.

Ernie

===============================

Press Release Source: NCL Corporation Ltd.

Norwegian Cruise Line to Launch New Brand Identity
Tuesday September 19, 11:00 am ET
New Advertising and Web Site Set to Launch October 2


NEW YORK--(BUSINESS WIRE)--Sept. 19, 2006--For the first time in 10 years, NCL Corporation Ltd. ("NCL") today unveiled a new, all-encompassing brand identity created expressly to capture and articulate the company's unique Freestyle Cruising--an approach to cruising unlike any other offered in the industry.
NCL's Freestyle Cruising turns traditional cruising on its head and is characterized, in particular, by having no fixed dining times, no formal dress codes, relaxed disembarkation, up to 10 different restaurants and even more lounges, bars, theatres and other entertainment and activity options.

Spanning all consumer, travel agent and guest touch points, the comprehensive new brand identity captures the non-traditional, free-spirited attitude that is reflected throughout the NCL onboard experience. NCL's innovative onboard experience offers vacationers freedom from the stress and demands of everyday life and freedom to enjoy a less structured, more relaxed, resort style experience than traditional cruising.

The marketing plan features national television, radio, print, newspaper, out-of-home and online advertising, along with a completely new Web site. NCL's guests and travel agents will also see all new materials encompassing all cruise line correspondence, onboard and in-cabin elements and even port signage and terminal decor.

Consumers and travel agents will get their first look at the new brand identity when it debuts on Oct. 2, 2006 in a variety of media and online at the company's Web site, www.ncl.com.

The new brand identity breaks the mold of traditional cruise industry marketing with its light-hearted, experiential tone. One way the brand is characterized is with a graphic treatment featuring a white fish swimming against the direction of a school of blue fish, depicting NCL's innovative spirit in the cruise industry, as well as the type of guest that NCL is looking to attract, one who is a "non-conformist". NCL's research shows that the types of people who are attracted to Freestyle Cruising see themselves as individualists in a world in which increasingly everyone else is doing what they are told and accepting what is offered. NCL guests want to enjoy their cruise on their terms without the structure and regimentation that is still the central feature of traditional cruises.

"With NCL set to have by far the youngest fleet in the industry by 2010, with all of our new ships purpose-built for Freestyle Cruising and deployed in all major cruise destinations and our NCL America fleet now fully in place, the time is right to build large scale consumer awareness through a major brand identity initiative," said Andy Stuart, NCL Corporation's executive vice president of sales, marketing and passenger services.

"We believe bringing the brand to life in one unified voice across everything we do will help NCL and our travel partners expand the cruising population," said Scott Rogers, NCL Corporation's senior vice president of sales and marketing. "Our travel partners have done a great job helping educate their clients on the benefits of Freestyle Cruising and selling NCL cruises, and now we are ready to bring the story to everyone, driving more guests into their offices.

"Our research shows that non-cruisers and even those who have cruised but were not 'in-love' with cruising, readily identified with the traditional, staid norms of cruising such as dining and dress code as key barriers to try cruising or repeat," Rogers continued. "This all-encompassing brand identity truly illustrates how we are different from other cruise lines and seeks to create demand not only among those who have cruised before, but also with non-cruisers who are accustomed to more conventional, land-based vacations."

Branding agency GSD&M of Austin, Texas, created the new brand identity and is handling the media planning and buying.

"Our challenge was to bring to life the feeling of complete freedom a guest feels on an NCL cruise in every aspect of the brand experience. We created one unified look and feel that extends beyond advertising and surrounds consumers before, during and after their cruise," said Roy Spence, president and founder of GSD&M.

The brand identity campaign includes:

Broadcast: Directed by Gerard de Thame and choreographed by Vincent Paterson, NCL will air nationally, two 30 second spots and a range of 15 second spots on a variety of network and cable television channels. "Watches," the first 30 second spot, opens with a choreographed mass of regimented vacationers sunbathing, playing shuffleboard and dining in complete unison, checking their watches persistently to keep on schedule. Then the images switch to illustrate NCL's Freestyle Cruising, with passengers relaxing and enjoying themselves according to their whims. The ads conclude with "NCL: Where You're Free to Whatever" and the animated fish graphic. In the New York metropolitan area, NCL will sponsor traffic and weather updates on key AM and FM radio stations;
Print: Eight different print spreads in more than 20 national consumer and trade magazines, as well as newspaper, feature laidback, free-spirited copy that powerfully articulates NCL's Freestyle Cruising difference, including "Our dress code: wear something" and "Dinner will be served promptly at whatever o'clock";
Interactive Media: Fun, playful banner ads on high reach portals such as Yahoo!, comparison shopping/search sites and niche travel sites;
Out-Of-Home: Specific to the New York metro area, out-of-home elements include commuter rail posters, messaging on the ABC Super Sign in Times Square, and dry cleaning bags that read, "Whatever this is, you can wear it onboard";
NCL.com Web site: Totally new Web site that has been developed with new features, enhanced content and functionality all within the new look reflective of the brand;
Ports: By the end of the year, all NCL ports will be outfitted with signage that reflects the new brand. Port consultants will wear ties and scarves that feature the fish graphic;
Onboard: All onboard and in-cabin signage from the cabin keys and welcome aboard packet to comment cards and restaurant reservation cards will reflect the new brand. Labels on traditional in-cabin amenities feature playful phrases, such as "flip flops and sandals need not apply" on the shoe polishing mitt. Rollout of the onboard elements will take place by the end of the year for NCL ships and by early 2007 for the NCL America fleet.
Loyalty/Direct Mail: NCL's Latitudes frequent cruiser program and the company's direct mail and email marketing to both consumers and trade will feature the new brand personality.
NCL Corporation Ltd. ("NCL") is an innovative cruise company headquartered in Miami, Florida, with a fleet of 15 ships in service and under construction. The corporation oversees the operations of Norwegian Cruise Line, NCL America, and Orient Lines. The company is currently building two ships, the Norwegian Pearl for delivery in the fourth quarter of 2006 and the Norwegian Gem for delivery in the fourth quarter of 2007.

In addition, NCL plans to build up to three new third generation Freestyle Cruising ships for delivery between 2009 and 2011. NCL is on target to have the youngest fleet in the industry by 2010, providing guests the opportunity to enjoy the flexibility of Freestyle Cruising on the newest, most contemporary ships at sea.

For further information, please contact NCL in the U.S. and Canada at (800) 327-7030; visit NCL's website at www.ncl.com or on AOL at keyword: NCL.

Contact:
NCL Corporation
AnneMarie Mathews, 305-436-4799
or
Susan Robison, 305-436-4762
PublicRelations@ncl.com
or
Edelman
Alexa Gunther, 312-616-1657
or
Carlee Bator, 312-240-2694
carlee.bator@edelman.com

--------------------------------------------------------------------------------
Source: NCL Corporation L


Posts: 7046 | From: Miami, Florida USA | Registered: Oct 2000  |  IP: Logged
Pascal
First Class Passenger
Member # 5510

posted 09-19-2006 12:30 PM      Profile for Pascal     Send New Private Message      Edit/Delete Post  Reply With Quote 
Did you notice they never use the word "Norwegian" untill the last paragraph, when they mention their new ships ?
Posts: 1371 | From: Aix en Provence | Registered: Mar 2005  |  IP: Logged
Linerrich
First Class Passenger
Member # 4864

posted 09-19-2006 12:55 PM      Profile for Linerrich   Email Linerrich   Send New Private Message      Edit/Delete Post  Reply With Quote 
I'm not crazy about the new logo--NCL has had many 'reinvented' identities and logo changes over the years. And while I wish them well in this new venture, and I understand the philosophy behind it, this just seems to be one more gimmick with a lifespan of perhaps 3-5 years!

Rich


Posts: 4210 | From: Miami, FL | Registered: Jul 2004  |  IP: Logged
Globaliser
First Class Passenger
Member # 4153

posted 09-19-2006 01:37 PM      Profile for Globaliser     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Pascal:
Did you notice they never use the word "Norwegian" untill the last paragraph, when they mention their new ships ?
I think that's beyond the end of the press release proper. In the UK, one would find those last two paragraphs hived off into a section entitled "Notes to Editors".

Posts: 1869 | From: UK | Registered: Sep 2003  |  IP: Logged
Jekyll
First Class Passenger
Member # 1878

posted 09-19-2006 03:38 PM      Profile for Jekyll   Email Jekyll   Send New Private Message      Edit/Delete Post  Reply With Quote 
So where is the new logo? Cannot seem to find it anywhere :S
Posts: 1524 | From: Nowhere | Registered: Mar 2001  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 09-19-2006 03:43 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by eroller:
In a nutshell, the new logo appears to be a white fish swimming upstream against a school of blue fish.

So where can I view it Ernie? I can't see it on their site?


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Linerrich
First Class Passenger
Member # 4864

posted 09-19-2006 03:43 PM      Profile for Linerrich   Email Linerrich   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Jekyll:
So where is the new logo? Cannot seem to find it anywhere :S

You won't see it until Oct. 2nd--read the press release above for a description.


Posts: 4210 | From: Miami, FL | Registered: Jul 2004  |  IP: Logged
Beezo
First Class Passenger
Member # 1505

posted 09-19-2006 04:53 PM      Profile for Beezo   Author's Homepage   Email Beezo   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by eroller:
Consumers and travel agents will get their first look at the new brand identity when it debuts on Oct. 2, 2006 in a variety of media and online at the company's Web site, www.ncl.com.

We won't be able to see it until October 2nd when the new website goes public...

~Brian


Posts: 865 | From: Massachusetts, USA | Registered: Aug 2000  |  IP: Logged
NWLB
First Class Passenger
Member # 1987

posted 09-19-2006 11:56 PM      Profile for NWLB   Author's Homepage   Email NWLB   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Beezo:

We won't be able to see it until October 2nd when the new website goes public...

~Brian


Gee, is that when they announce who is going to buy them out?


Posts: 329 | From: Bowling Green, Ohio | Registered: May 2001  |  IP: Logged
mike sa
First Class Passenger
Member # 5957

posted 09-20-2006 12:48 AM      Profile for mike sa   Author's Homepage   Email mike sa   Send New Private Message      Edit/Delete Post  Reply With Quote 
Perhaps they will rename the ships to drop the Norwegian bit, Freewind, Freesun etc or Fishwind etc. or Whateverwind..............
Posts: 2272 | From: Durban, South Africa | Registered: Sep 2005  |  IP: Logged
Pascal
First Class Passenger
Member # 5510

posted 09-20-2006 05:22 AM      Profile for Pascal     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by mike sa:
Perhaps they will rename the ships to drop the Norwegian bit, Freewind, Freesun etc or Fishwind etc. or Whateverwind..............

Or more likely NCL Dawn, NCL Star, NCL Pearl...


Posts: 1371 | From: Aix en Provence | Registered: Mar 2005  |  IP: Logged
Garnett
First Class Passenger
Member # 6346

posted 09-20-2006 06:00 AM      Profile for Garnett   Email Garnett   Send New Private Message      Edit/Delete Post  Reply With Quote 
Noted in the body of the NCL press release:

and our NCL America fleet now fully in place

What does this little tidbit say about the future of the SS United States?

Garnett


Posts: 72 | From: North Carolina, USA | Registered: Mar 2006  |  IP: Logged
Patsy
First Class Passenger
Member # 5611

posted 09-20-2006 07:13 AM      Profile for Patsy   Author's Homepage   Email Patsy   Send New Private Message      Edit/Delete Post  Reply With Quote 
I think that says it all, Garnett.

I had a dream the other night about a 150,000 tonner built in Israel called Norwegian Oasis. If it was a premonition (apart from the Israel bit I expect) you heard it here first. LOL! But with the fish logo maybe they'll rename them NCL Cod, NCL Trout, NCL Goldfish etc. Personally I did like the original funnel colours of Norway and it's a pity they did away with that.


Posts: 2023 | From: Hythe, Hants | Registered: Apr 2005  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 09-20-2006 09:38 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by eroller:
Personally I feel some sort of "identity" was long overdue for NCL. It's something they have been lacking for many years now. L

I think NCL do have a pretty strong identity in the cruising public’s mind, but it is one of “third rate, with mediocre food and service”. Obviously one that NCL wants to change.

Although their product is probably not as bad as their press often suggests (we have many good reviews here), most people seem to agree that their cruise experience is not as good as the two market leaders.

NCL America clearly has done nothing to convince people of the general level of NCL’s ‘quality’ across the fleet. On the subject of the fleet, historically it has been rather rag-tag, with ships of all shapes and sizes, with many being less-than-state-of-the-art. However, their new ships are very impressive.

Freesyle is a novel and appealing idea, but can generate much bad publicity when it goes wrong and it occasionally does.

Logo: Maybe the new logo works on a psychological level. The blue fish represent NCL’s the overwhelming level of ‘poor customer satisfaction’ and the white fish NCL’s attempt to swim against the tide and improve it.

Or the white fish represents NCL’s aim to bring the SS United States back into service. The blue fish represent the issues of cost, technical problems and the practical issues.

[ 09-20-2006: Message edited by: Malcolm @ cruisepage ]


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
J.S.S.Normandie
First Class Passenger
Member # 6253

posted 09-20-2006 09:58 AM      Profile for J.S.S.Normandie     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Garnett:

What does this little tidbit say about the future of the SS United States?

Garnett


That she will have fish on her funnels?

Personally I think this very tacky, I have not seen it yet but I think the whole idea is cheap. There is no real NCL logo and now they create one that is a marketing gimmick not a trademark symbol of the line.


Posts: 1197 | From: Massachusetts where the Brittania was trapped! | Registered: Feb 2006  |  IP: Logged
Fairsky
First Class Passenger
Member # 781

posted 09-20-2006 10:28 AM      Profile for Fairsky   Email Fairsky   Send New Private Message      Edit/Delete Post  Reply With Quote 
After some hunting I've finally found an image. This appears to be one of NCL's new print ads:

There are a couple of important things to notice. First, it appears NCL will not be changing their logo. You can see the old logo on the bottom right. Also, in the right corner you can see the blue fish/white fish graphic. This really isn't a new logo, just a graphic way to depict Freestyle's attitude.


Posts: 1685 | From: Chicago, Illinois | Registered: Jul 99  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 09-20-2006 10:49 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
My advice to NCL would be: Forget about wasting time and money on Logo's, you now have much of the 'hardware' (new ships) so get the bloody 'software' (staff, service, food) right!

(And send me a cheque for my management consultation!)

Oh, and cut the crap! Stop issuing cryptic statements about the big-U. You must have a business plan for the next 5 years or more - does the Big-U feature in it or not?


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Patsy
First Class Passenger
Member # 5611

posted 09-21-2006 07:37 AM      Profile for Patsy   Author's Homepage   Email Patsy   Send New Private Message      Edit/Delete Post  Reply With Quote 
And their answer would be, "We're conducting a survey".
Posts: 2023 | From: Hythe, Hants | Registered: Apr 2005  |  IP: Logged

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