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» Cruise Talk   » Cruise Lines   » Bob Blows the Carnival Trumpet!

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Author Topic: Bob Blows the Carnival Trumpet!
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 02-16-2005 06:25 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
This quote is from Seatrade Insider. Bob Dickenson,
president of carnival comments on where one would have to go to get the same service and hospitality on land as on one of the Fun Ships.

"For comparable service shoreside, ‘You’d pay an awful lot more. You’d be at the Four Seasons or Ritz,’ Dickinson said. ‘The value equation of cruising, even with a 15-20-25-35% price increase, is still significantly there versus land."

Comments?


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
CGT
First Class Passenger
Member # 3531

posted 02-16-2005 06:43 PM      Profile for CGT        Edit/Delete Post  Reply With Quote 
Uhhhhh....
Posts: 2760 | From: New York, New York, USA | Registered: Dec 2002  |  IP: Logged
Grant
First Class Passenger
Member # 1000

posted 02-16-2005 06:56 PM      Profile for Grant   Email Grant   Send New Private Message      Edit/Delete Post  Reply With Quote 
Except for one thing, and very expensive item at that. At many resorts, we find that as well as entertainment and food, we have included soft drinks, juice and even alcohol. All inclusive resorts are the fastest segment of the holiday scene for all markets except the USA. Cruise lines should take note! On a recent cruise, the bars were mostly empty owing to very high drink prices.
Posts: 834 | From: Victoria, BC, Canada | Registered: Jan 2000  |  IP: Logged
PamM
First Class Passenger
Member # 2127

posted 02-16-2005 06:58 PM      Profile for PamM   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
Where is the 'tongue in cheek' or
Pam

Posts: 12176 | From: Cambridge, UK | Registered: Jun 2001  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 02-16-2005 07:01 PM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
The question here is: Which "Four Season Hotel" is he talking about? And actually, he is right: If you pay a lot more, you get a room in the Ritz...
Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
claudio
First Class Passenger
Member # 1214

posted 02-17-2005 06:44 AM      Profile for claudio   Email claudio   Send New Private Message      Edit/Delete Post  Reply With Quote 
i dont know which resorts bob stays in but most working people stay in motels/serviced apartments/ marriots etc. i just went to surfers paradise and it cost me considerably less than a cruise no1 you only pay room price in hotels not per person. i stayed at courtyard marriot and payed $150 per night thats for 3 of us so if i went on a cruise i would have paid around $500 per day minimun for 3 of us, the way i see it $350 per day can buy a lot ofood. i think bob now that they nearly have world dominance is going for the jugular, let him try
Posts: 468 | From: melbourne australia | Registered: Apr 2000  |  IP: Logged
wile1170
First Class Passenger
Member # 4598

posted 02-17-2005 11:43 AM      Profile for wile1170   Email wile1170   Send New Private Message      Edit/Delete Post  Reply With Quote 
"For comparable service shoreside, ‘You’d pay an awful lot more. You’d be at the Four Seasons or Ritz,’

How can he compare a Carnival cruise to staying at the Ritz or Four Seasons??? C'mon....let's be real....he should be comparing Carnival to Holiday Inn....seriously.

Maybe on the premium lines that Carnival Corp has, he could make that distinction, but not with Carnival Cruises....although the Spirit class is rather elegantly appointed compared to the Destiny or Fantasy class...it's still not a 5 star hotel....

When you take into account what you spend aboard (drinks/souveniers/spa) + cruise fare + taxes/etc surcharges + tips + excursions, it's well beyond what an all inclusive resort charges....

The cruise industry has done this price concession to themselves by excess building of new tonnage...notice that Carnival's profits didn't suffer at all the last couple of years even with the cheaper rates....they have to keep the rates low to sail the ships at 85% or more capacity...if they raise the prices, you'll see their capacities drop to 65% or lower..people just won't go and will choose an alternative vacation.

Walt Disney World is going to realize soon enough that since they have raised their ticket prices, the parks are not filling up and in the end they are losing profit...you can't get too greedy, otherwise it will blow up in your face...


Posts: 50 | From: Miami, FL | Registered: Mar 2004  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 02-17-2005 11:49 AM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by wile1170:
How can he compare a Carnival cruise to staying at the Ritz or Four Seasons??

Because wherever he stays, he gets a bloddy big suite and the best food and service, even on Carnival ships!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 02-17-2005 11:57 AM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Malcolm @ cruisepage:

Because wherever he stays, he gets a bloddy big suite and the best food and service, even on Carnival ships!


Or maybe, when he comes to the Ritz, they say, look that is the guy with the disgusting ships. Let`s take revenge, and give him a small room and really bad service.


Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 02-17-2005 12:02 PM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
I think what he is saying is that the service is on par with many luxury hotels-and it is. The food on Carnival is of course not the same quality you would recieve at a fine restaurant-but neither is the price you are paying for the cruise. With a Carnival cruise (or other mass market line) you get a fantastic travel value for the money. With their cruises priced from as low as $100.00 per day per person (and some much lower) it is a bargain when food and entertaimnent are fiqured in. In New York, London or Los Angeles a dinner for two at a fine restaurant (with drinks) can easily top $200.00. The Four Seasons or Ritz Carlton's room rates are around $300.00-$500.00 (or more) per night depending on the location. Those costs equal the cost a 7-day cruise per person for 1 night out in a large city. Cruises are a great bargain and the staff on the ships are equal or better than at hotels/resorts in many cases.
Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
CGT
First Class Passenger
Member # 3531

posted 02-17-2005 02:47 PM      Profile for CGT        Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Ernst:

Or maybe, when he comes to the Ritz, they say, look that is the guy with the disgusting ships. Let`s take revenge, and give him a small room and really bad service.



That's a good one.


Posts: 2760 | From: New York, New York, USA | Registered: Dec 2002  |  IP: Logged
Rex
First Class Passenger
Member # 1113

posted 02-17-2005 04:49 PM      Profile for Rex     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Malcolm @ cruisepage:
This quote is from Seatrade Insider. Bob Dickenson,
president of carnival comments on where one would have to go to get the same service and hospitality on land as on one of the Fun Ships.

"For comparable service shoreside, ‘You’d pay an awful lot more. You’d be at the Four Seasons or Ritz,’ Dickinson said. ‘The value equation of cruising, even with a 15-20-25-35% price increase, is still significantly there versus land."

Comments?


I'm a Carnival fan myself, but methinks old Bob is reaching a little here. With the exception of the martini bar, the drinks were not worth the price of admission, being watered down. The amounts of liquor are computer-controlled - the bottle is attached to some thingamajig and only a certain amount comes out before it's drowned in soda or juice. It took five whiskey cokes for me to get anything remotely related to a buzz - the martinis, however, were a different story.


Posts: 1413 | From: Philadelphia PA, USA | Registered: Feb 2000  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 02-17-2005 05:10 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Rex:
The amounts of liquor are computer-controlled - the bottle is attached to some thingamajig and only a certain amount comes out before it's drowned in soda or juice.

Wow....whatever next? A machine that weighs your Frence Fries before they reach your plate?


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 02-17-2005 05:33 PM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Malcolm @ cruisepage:

Wow....whatever next? A machine that weighs your Frence Fries before they reach your plate?


...would make sense on some U.S. dominated ships....


Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 02-17-2005 05:34 PM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
...sorry...I could not resist....(finally the same as with the fries...)
Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
Johan
First Class Passenger
Member # 4458

posted 02-18-2005 05:30 AM      Profile for Johan   Email Johan   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by lasuvidaboy:
I. In New York, London or Los Angeles a dinner for two at a fine restaurant (with drinks) can easily top $200.00. .

I don't think the food is comparable between fine restaurants and a cruise ship.

It is almost impossible so. Even on the smaller ships (perhaps not Sea Goddess or so) there are so many people onboard, it is allways mass catering.

Really good chefs can give advice and recipes (and i doubt it will be the complete recipe), but are seldom aboard.

The quality of products can never be that good : I suspect they are mass-bought, aned never really fresh from markets etc.

Top class restaurants have, I think, single sittings for a limited public.

The wine cellars are subject to sudden movements.

Hotels can have restaurants with michelin stars, but I haven't really heard of cruise/liner ships with Michelin stars.

It is two different kinds : mass catering to highly individual works of gastronomy.

The degustation menu at Bruges' three star restaurant costs 175 EUR (without the wines), so that is easy 300 EUR. (per person)

Perhaps Crystal Cruises is aiming at this, but still, I should have my doubts.

Cruise ship catering seems to me more akin to large hotel banquets.

J


Posts: 1895 | From: Antwerpen, Belgium | Registered: Feb 2004  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 02-18-2005 06:55 AM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Johan:

I don't think the food is comparable between fine restaurants and a cruise ship.

It is almost impossible so. Even on the smaller ships (perhaps not Sea Goddess or so) there are so many people onboard, it is allways mass catering.

Really good chefs can give advice and recipes (and i doubt it will be the complete recipe), but are seldom aboard.

The quality of products can never be that good : I suspect they are mass-bought, aned never really fresh from markets etc.

Top class restaurants have, I think, single sittings for a limited public.

The wine cellars are subject to sudden movements.

Hotels can have restaurants with michelin stars, but I haven't really heard of cruise/liner ships with Michelin stars.

It is two different kinds : mass catering to highly individual works of gastronomy.

The degustation menu at Bruges' three star restaurant costs 175 EUR (without the wines), so that is easy 300 EUR. (per person)

Perhaps Crystal Cruises is aiming at this, but still, I should have my doubts.

Cruise ship catering seems to me more akin to large hotel banquets.

J


You are absolutly right. For a ship, and I would include the "yachts", it is inherently impossible to provide the same standards as ashore. (and even a restaurant for 200 guests would be quite big)


Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 02-18-2005 11:05 AM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Johan:

I don't think the food is comparable between fine restaurants and a cruise ship.


I did not say it was. I said you get a GREAT value for your money when you take a cruise. I have had great meals in the Queen's Grill on QE2 and good meals on other cruise ships-the same with the finest restaurants on land that we have dined in around the World. In Spain last year we had one bad meal after another-even my Spanish mother said the food was awful and we were dining in top rated Madrid restaurants. For what the average passenger pays for a cruise, they get a good value for the money.


J



Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 02-18-2005 02:18 PM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
Common talk in the industry in the 1970s was that "Le Chambord" resturant on "France," would have rated multiple stars if it were on land. It was, simply, one of the world's best resturants, and was so acclaimed.

In regard to ship's resturants receiving Michelin stars, I heard at that time, that "le Guide" did not rate ship's resturants, because they used some pre-prepared and frozen items which would have made them inelgible if they were land-based establishments.

"de gustibus!"


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
Johan
First Class Passenger
Member # 4458

posted 02-18-2005 04:25 PM      Profile for Johan   Email Johan   Send New Private Message      Edit/Delete Post  Reply With Quote 
Lasuvidaboy, I used your post to pull attention to the food on board.
I know that for the price it can be a good bargain.
But reading your post I was thinking about all the brochure speak about "gourmet-food" which is offered, and it was that I was reacting at.

Cambodge, indeed de gustibus etc, but still, if you used deepfrozen and pre-cooked stuff, or perhaps canned things, you can't really speak about "gorumet", I think. Even without the problem of taste, it is technically disqualified, I think.

J


Posts: 1895 | From: Antwerpen, Belgium | Registered: Feb 2004  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 02-18-2005 06:23 PM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
Don`t forget that our perception has changes. Some years ago food on ships was "gourmet food" but standard ashore increases, and it is impossible for ships to compete with that. I guess the times, where food was a dominant factor for a cruise are gone, at least for the luxuriouse / premium segment. (Which does not mean that the don`t have to provide good food (or for some ships: the best they can provide on a ship))
Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged
mec1
First Class Passenger
Member # 4287

posted 02-19-2005 06:54 AM      Profile for mec1   Author's Homepage   Email mec1   Send New Private Message      Edit/Delete Post  Reply With Quote 
I am sick and tired of the comparison between cruise ship food and banquet food at landbased hotels.

Who - come on WHO - on here has ever been to a hotel banquet, business dinner or wedding reception where there have been four or five appetisers, a trio of soups, two salads and several entrees to choose from, plus vegetarian options and simple steak or chicken grills?

Ocean liner food is fantastic for what it is - it remains the best consistent dining experience of the year for me and I eat in some of the finest restaurants in central london where I live.

But it isn't just the dinners - its great breakfast buffets with eggs and omelettes made to order, delicious al fresco lunches, hot pizza when you feel like it and FREE room service.

I think cruising remains a fantastic travel bargain. And then of course you have the unique experioence of being at sea on top of everything else.


Posts: 1675 | From: London, England | Registered: Nov 2003  |  IP: Logged
Ernst
First Class Passenger
Member # 5369

posted 02-19-2005 07:01 AM      Profile for Ernst   Author's Homepage   Email Ernst   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by mec1:

Who - come on WHO - on here has ever been to a hotel banquet, business dinner or wedding reception where there have been four or five appetisers, a trio of soups, two salads and several entrees to choose from, plus vegetarian options and simple steak or chicken grills?

[...]
I think cruising remains a fantastic travel bargain. And then of course you have the unique experioence of being at sea on top of everything else.


Me.

P.S.: This does not mean that I think food on ships is bad. But it is not the main "attraction" anymore.(never was for me) So cruising is still one of the best ways to travel for me, and in some cases even a "bargain".


Posts: 9746 | From: Eindhoven | Registered: Jan 2005  |  IP: Logged

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