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It was presented not as a recent development, since there was much investigative reporting in the piece...interviews and such. Carnival did not look good as a result.
[ 04-25-2002: Message edited by: Cambodge ]
According to the report, after the accident and tragic death of the husband, a Carnival rep contacted the wife to make sure she wanted to disembark and asked her...."what do you want us to do with your luggage"?
At the very least, Carnival should have sent a rep from the ship to assist the wife (2 kids were on the trip as well) as she was having language problems with the local authorities. It also may have been a nice touch to maybe put the family up in a hotel and delivered their luggage to them personally.
I realize Carnival has no responsibility for the cause of the accident even though the excursion was booked through them, but this is cold and heartless. My wife and I have cruised exclusively with Carnival for our last 3 cruises with no problems at all, but this certainly made us look at them in a different light.
Pam
So take anything you see with a very large pinch of salt.....peter
Going just by the news report, they made Carnival look like a bunch of heartless monsters with no feelings. Glad you could show me differently.
As I said in my post, my wife and I have had a ball on our last 3 cruises with Carnival and we were looking forward to booking another one next year. Just from our experience, I couldn't believe they'd do what CBS claimed.
Thanks again for the "pinch of salt".
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