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Oceania today announced his departure with no further details, except that his replacement will be Kunal Kamlani. Don't ask me what Kamlani's experience is, as it's a name I don't recall hearing within the cruise industry. Looking at his profile on a Google search reveals he was with Bank of America before joining Prestige Cruise Holdings. It doesn't sound promising. Nothing worse than former banking and/or airline executives running a cruise line.
Time will tell if he can balance customer satisfaction and profits, or if he will just be a short lived bean counter brought in to make Oceania appealing to investors.
I would love to know the story behind Himelstein's departure. I thought he had a lot of promise coming from Ritz Carlton, one of the most respected brands in the industry for excellence and exceptional customer service.
Ernie
[ 10-26-2011: Message edited by: eroller ]
These CEO's seem to skip from one industry to another without having a real affection or affelliation to the company or industry.
It's easy to bash Carnival and the Arisons,h owever they did built it up from scratch and know their product.
Ernie, talking about people from the airline industry... When I sailed on the Royal (Princess) we had this new boutique manager from the office sailing with us for a while. Typical artificial plastic barbie doll without any personality I saw the onboard shop staff in tears as this woman didn't have a clue about cruiseships and just started to order everybody around like they were on an airport. Don't know how long she did last as Princess Head office.......
quote:Originally posted by oslo dutch:These CEO's seem to skip from one industry to another without having a real affection or affelliation to the company or industry.It's easy to bash Carnival and the Arisons,h owever they did built it up from scratch and know their product. ....
....
So true Reint. I'm going on 20 years at Delta, and I think we are on our 4th or 5th CEO. That's actually not too bad for the airline industry.
It's true that many CEO's seem to come into a company, make a shitload of $$ regardless of how well their performance is, then move on to the next one. This is partially what all these "occupy" protests are all about. The general public is frustrated by it.
Carnival Cruise Lines used to have the most stable and tenured management team in the entire industry. It was something to be proud of. All that has changed recently with many retiring, being forced to retire, or even jumping ship to the competition. I suppose it couldn't last forever, and besides sometimes new blood is a good thing, provided they actually care about the company and the product it sells.
A frog will jump out of a pot of boiling water
A frog will stay in a pot of lukewarm water, turn the gas on simmer, and he gets more and more comfortable, then groggy, and as the water gets too hot he is too weak to jump then dies.
Big corporations die slow deaths, look at GM? It was a 30 year decline. Carnival maybe doing well from 1/4 to 1/4 but eventually will need more than price alone. The different brands are being muddied by too many ships that look the same, and offer little difference in cruise format.
Oceania? was a scrappy enthusiastic upstart, now slowly growing; as all companies do into a day to day operation, where 1/4 to 1/4 income is paramount.
quote:Originally posted by eroller:So true Reint. I'm going on 20 years at Delta, and I think we are on our 4th or 5th CEO. That's actually not too bad for the airline industry. It's true that many CEO's seem to come into a company, make a shitload of $$ regardless of how well their performance is, then move on to the next one. This is partially what all these "occupy" protests are all about. The general public is frustrated by it. Carnival Cruise Lines used to have the most stable and tenured management team in the entire industry. It was something to be proud of. All that has changed recently with many retiring, being forced to retire, or even jumping ship to the competition. I suppose it couldn't last forever, and besides sometimes new blood is a good thing, provided they actually care about the company and the product it sells. Ernie
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