Cruise Talk: Express check in for suite passengers on HAL???

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»	Cruise Talk » Mid-Ships Lounge » Express check in for suite passengers on HAL???

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Topic: Express check in for suite passengers on HAL???

Frosty 4
First Class Passenger
Member # 5826

posted 09-03-2011 12:35 PM

First time on HAL. Do they have an express check in for passengers who have suites?
Most lines do. Just curious???
Frosty 4

Posts: 2531 | From: Illinois | Registered: Jul 2005 | IP: Logged

shipmannj
Just Boarded
Member # 10620

posted 09-03-2011 12:53 PM

Depends on the level of suite chosen. There is a separate line for those in the Penthouse, and grades S, SA, SB and SC. These are in the Deluxe Veranda Suite category. In short, anyone whose rooms grant Neptune Lounge status goes here.

Everyone else, i.e SS, SU, SY SZ and any other letter combinations in the Superior Veranda Suite categories checks in with the regular cabin people.

4 star Mariners may also check in using the special suite line as well no matter what level of accomodation chosen.

Posts: 6 | From: NJ | Registered: Aug 2007 | IP: Logged

Frosty 4
First Class Passenger
Member # 5826

posted 09-03-2011 01:01 PM

We are SS category.SOOO!!!!!
F4

Posts: 2531 | From: Illinois | Registered: Jul 2005 | IP: Logged

Frosty 4
First Class Passenger
Member # 5826

posted 09-05-2011 01:55 PM

I called HAL on some other matters and asked about this topic.
They said all suite passengers have a seperate line for check in.
We shall see!!
f4

Posts: 2531 | From: Illinois | Registered: Jul 2005 | IP: Logged

Frosty 4
First Class Passenger
Member # 5826

posted 09-07-2011 12:38 PM

I review my documents and found they had us set for second dining seating at 8PM.
NOT what was requested. When we booked in early June we requested open ( personal choice etc. dining) . Somehow HAL gave us this.
Our TA got it straightened out . We had guaranteed cabin assignment which possibly got this mixed up????
Anyhow check out your documents carefully as the fine print can sometimes be missed.
Frosty 4

Posts: 2531 | From: Illinois | Registered: Jul 2005 | IP: Logged

Globaliser
First Class Passenger
Member # 4153

posted 09-07-2011 01:15 PM

It shouldn't have been wrong, but if there was a mistake, at least it's better this way round. It's easy to transfer from fixed seating to open seating, but not always easy the other way.

Posts: 1869 | From: UK | Registered: Sep 2003 | IP: Logged

sympatico
First Class Passenger
Member # 797

posted 09-09-2011 12:51 PM

When you line up to enter the terminal, there is a gentlemen standing there with the manifest. We just tell him our name and he checks to see what cabin/category we are in. If you are in a Deluxe Suite, he gives you a badge with a big red S on it to clip to your shirt/blouse or in your hair if you want .

After you go through the scanner, there are ladies there to direct you upstairs and others who when the see the S BADGE, seat you in a separate section of the waiting room.

They usually call the wheelchair people first, then those that need help and then those with the "S badges".

I don't remember if this happened when we had an SS/SY, but then I am a 4* Mariner and usually am sent to a separate check-in.

Posts: 3305 | From: Toronto, Ont. Canada | Registered: Jul 99 | IP: Logged

Frosty 4
First Class Passenger
Member # 5826

posted 09-19-2011 02:03 PM

They still had us on main dining at 8PM. as posted on our cards. Got it changed onboard.BTW Deluxe suites only had express check in. Had to wait in the normal lines.
HAL was wrong in telling me all suite passengers went to the express lines.
Read my review on this cruise.
I don't think HAL will be on any future cruise plans.
Too many issues!!!!
Frosty 4

Posts: 2531 | From: Illinois | Registered: Jul 2005 | IP: Logged

sympatico
First Class Passenger
Member # 797

posted 09-27-2011 12:10 PM

Obviously I didn't properly read your post that you were in an SS Suite. If I had I would have told you in my previous post that only Deluxe Suites, SA, SB, SC, SZ suites are designated as DELUXE.

SS, SY are not.

Sorry I didn't forewarn you about this.

Diane

P.S. What ship were you on? I would like to read your review.

[ 09-27-2011: Message edited by: sympatico ]

Posts: 3305 | From: Toronto, Ont. Canada | Registered: Jul 99 | IP: Logged

Frosty 4
First Class Passenger
Member # 5826

posted 09-28-2011 07:02 PM

http://www.travelserver.net/travelpage/ubb-bin/ultimatebb.cgi?ubb=get_topic&f=10&t=001613

Here is my review of the Alaska cruise on the Westerdam.
Frosty 4

Posts: 2531 | From: Illinois | Registered: Jul 2005 | IP: Logged

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