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» Cruise Talk   » Cruise Ships   » A POA Cruise Foulup

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Author Topic: A POA Cruise Foulup
Cambodge
First Class Passenger
Member # 906

posted 10-30-2006 09:22 AM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
I cannot give too many details, as I received them second-hand from my next door neighbors, so bear with me.

They have just returned from a "not great - never again" cruise on POA. No, it wasn't the earthquake, and it wasn't the staff. It was the operation of the ship itself. It seemed that, in departing Honolulu, the ship hit, and detached a major channel buoy! Which it carried, dragging same, to Maui. At Maui divers attempted to detach it, cutting through massive links of chains. The whole operation completely screwed up the cruise and schedules, and the pax were constantly being given erroneous information as to when they would leave. My friends returned from a self-drive excursion at the time they were told to be back, only to be told,"you didn't have to come back this early, we are not leaving until.....". The Big Island was skipped completely, and the schedule was in complete chaos.

I will try to get more soon, as they have departed until next weekend, but apparently the way the problem was handled was utter chaos.

I googled the Honolul paper and came up with more information.

http://www.honoluluadvertiser.com/apps/pbcs.dll/article?AID=/20061018/NEWS09/610180363/1019/TRAFFIC

[ 10-30-2006: Message edited by: Cambodge ]


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
Waynaro
First Class Passenger
Member # 3484

posted 10-30-2006 09:55 AM      Profile for Waynaro   Email Waynaro   Send New Private Message      Edit/Delete Post  Reply With Quote 
I heard about it too from a friend here at CMA. She has friends onboard the POA and apparently the master of the ship got fired....
Posts: 6108 | From: Vallejo,CA : California Maritime Academy!!! | Registered: Nov 2002  |  IP: Logged
captain_brandon129
First Class Passenger
Member # 4803

posted 10-30-2006 08:09 PM      Profile for captain_brandon129   Email captain_brandon129   Send New Private Message      Edit/Delete Post  Reply With Quote 
Hitting buoys are pretty common, thats why the coast guard has so many personal dedicated to buoy tendering. Waynaro, when you get to Nav 1 with Capt. Browne you will learn it is better to hit a buoy than another ship.
Posts: 31 | From: California Maritime Academy | Registered: Jun 2004  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 10-30-2006 08:42 PM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
OK, I agree. But not knowing about it, being unaware that the whole thing was wrapped around the azipod? That seems a bit much. How sensitive is the steering anyhow? This from the "Honolulu Advertiser"

"Robert Kritzman, executive vice president of Hawaii operations for NCL, said one of the engineers discovered the chain in the starboard propeller at Kahului Harbor on Maui, and divers removed it Tuesday."

So the ship sailed from Honolulu to Maui, with a "chain in the starboard propellor" and no one noticed it? Did it not vibrate...or something? Still sounds weird to me.

[ 10-30-2006: Message edited by: Cambodge ]


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
joe at travelpage
Administrator
Member # 622

posted 10-30-2006 10:47 PM      Profile for joe at travelpage   Author's Homepage   Email joe at travelpage   Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Cambodge:
OK, I agree. But not knowing about it, being unaware that the whole thing was wrapped around the azipod?


They dragged a 10 ft tall, 2,800 lb bouy behind the ship for almost 90 miles and nobody onboard notices anything? Seems kind of odd.

I have had the missfortune of snagging a crab pot on the keel of a sailboat while sailing on the Bay and I certainly noticed that....

Joe at TravelPage.com


Posts: 29976 | From: Great Falls, Virginia | Registered: A Long Time Ago!  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 10-30-2006 11:20 PM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
According to Maritime Matters, the $6000.00 2,800 lb. buoy was lost and not dragged behind the ship. The Buoys anchor chain was still attached to the ship and removed at the next port of call.
Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
sslewis
First Class Passenger
Member # 3649

posted 10-31-2006 01:16 PM      Profile for sslewis   Author's Homepage   Email sslewis   Send New Private Message      Edit/Delete Post  Reply With Quote 
Oh Buoy!
They should rename the ship "Shame of America"!
As for the firing of the captain, surely the ship must have been under pilot control(QM" was during her floridan mishap).
May be it was for something else?

Posts: 2513 | From: Shipspotting Solent shores when weather allows.... | Registered: Feb 2003  |  IP: Logged
PamM
First Class Passenger
Member # 2127

posted 10-31-2006 01:25 PM      Profile for PamM   Author's Homepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
I am not sure why, or even if the Capt was fired.. the report says ""These things happen sometimes; ships occasionally run over aids to navigation. The cruise line followed all the right procedures," said Lt. John Titchen, spokesman for the Coast Guard's 14th District in Honolulu."

It doesn't say how much of the chain was caught up, only that it wasn't noticed until Kahului. May have only been a small part?

Pam


Posts: 12176 | From: Cambridge, UK | Registered: Jun 2001  |  IP: Logged
Pascal
First Class Passenger
Member # 5510

posted 10-31-2006 01:45 PM      Profile for Pascal     Send New Private Message      Edit/Delete Post  Reply With Quote 
At least, the Hotel staff is not blame...
Posts: 1371 | From: Aix en Provence | Registered: Mar 2005  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 10-31-2006 02:18 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Pascal:
At least, the Hotel staff is not blame...

Poor food and service may have affected the Captain's judgement!


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 10-31-2006 02:28 PM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by Malcolm @ cruisepage:

Poor food and service may have affected the Captain's judgement!


I thought that the food was fine but the service in the dining rooms was suppose to be poor?? W/the talk of poor service it is all the more incredible that all the NCL Hawaii ships are are sailing at capacity and passengers are paying full price.


Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
Malcolm @ cruisepage
Cruise Director
Member # 301

posted 10-31-2006 03:03 PM      Profile for Malcolm @ cruisepage     Send New Private Message      Edit/Delete Post  Reply With Quote 
quote:
Originally posted by lasuvidaboy:

I thought that the food was fine but the service in the dining rooms was suppose to be poor??


Joking aside, I can't comment as I've not cruised with NCL America. However it does depend on which review you read.


Posts: 19210 | From: Essex (Just Outside London) | Registered: A Long Time Ago!  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 10-31-2006 11:15 PM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
My neighbors tell me that the Captain was "relieved of his command" in short order, in that there was an announcement that a new Captain would be taking over.

But it makes me wonder. Are there a bunch of Captains, gold braid shining, sitting in the outer office of each Cruise Line, sort of like patients in a waiting room, waiting to see the Doctor? Then the receptionist sticks her head into the room and says "Next!"

In a case like this, with the replacement of the Captain taking place in a very short time, where DO they get the replacement officer in short order? What are the supernumeraries doing while they are waiting for a Captain to screw up? Or is it like a football (US-that is) coach, replacing a quarterback in the middle of the game? At least there is a backup quarterback available? " OK Jones, go in for Brown."

Or something?

[ 10-31-2006: Message edited by: Cambodge ]


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
Pascal
First Class Passenger
Member # 5510

posted 11-01-2006 07:16 AM      Profile for Pascal     Send New Private Message      Edit/Delete Post  Reply With Quote 
I guess they still can replace the captain with his first officer, at least temporarily.
Posts: 1371 | From: Aix en Provence | Registered: Mar 2005  |  IP: Logged
Linerrich
First Class Passenger
Member # 4864

posted 11-01-2006 08:16 AM      Profile for Linerrich   Email Linerrich   Send New Private Message      Edit/Delete Post  Reply With Quote 
On most passenger vessels, the Staff Captain, First Officer, etc. already have their Master's license, just waiting for the opportunity to be given a command. Most cruise lines promote their Masters from within, with their officers who already know the ships and the company moving up.

There is usually a rotation system in effect with existing Captains, as well, with someone always off on vacation, leave, etc. I'm sure there would not be a problem replacing a Captain.

Rich


Posts: 4210 | From: Miami, FL | Registered: Jul 2004  |  IP: Logged
lasuvidaboy
First Class Passenger
Member # 4527

posted 11-01-2006 01:01 PM      Profile for lasuvidaboy     Send New Private Message      Edit/Delete Post  Reply With Quote 
I wonder if cruise lines are like airlines w/captains on 'stand-by'. I have a friend who is a 1st officer flying United's 747-400 and I swear he works 10 days per month. The other times he is playing golf or tennis waiting to be called and of course getting paid for it!
Posts: 7654 | From: Hollywood Hills/L.A. | Registered: Mar 2004  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 11-01-2006 08:37 PM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
Again, according to my neighbors who were there, there was anouncement that a new Captain "would be joining them." Thus the promotion of a first Officer or exec or similar from the current ship's company apparently did not take place. I understant Malcom's comment, but somehow, bringing an officer aboard who is not familiar with the ship in such matters as , turning radius, responsiveness of the engines, seakeeping qualities, and such would not be the traditional piece of cake. I assume that all 747s fly more or less alike, but each ship has its own idiosyncracies, as I understand it.

Well, the story will out, eventually. My neighbor also reported that the ship was reportedly "operating on one engine" and was quite slow. As I reported earlier, what really frosted the passengers is that their shore time to go places and do things was very restricted, as there were wildly differing reports as when they were due back on the ship. Anyhow they were not happy passengers, and considered the 100 bucks on the tab as chicken feed. The free drinks touted were just one round! NCL has lost some more pax by this little gambit. Debarkation was monumentally screwed up, and they stopped the elevators to prevent more pax moving to the gangway. The gridlock and delay cost my neighbor an extra 90-buck taxi fare!

And so it goes.


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged
nevadaflip
First Class Passenger
Member # 1682

posted 11-01-2006 08:58 PM      Profile for nevadaflip        Edit/Delete Post  Reply With Quote 
Hi Cambodge et al,

The officers (both deck and engine) on the ship are represented by the Marine Engineers Beneficial Association, District 1, whose school is your neighbor just up the street in Easton.

I'm not sure on the Hawaii ships, but most ships with that union have two permanent Masters as well as two permanent Chief Mates, each relieving each other on regular rotations. There is always an available and qualified Master available among the ships of the fleet on vacation that can be called to relieve in case of incapacitation, death, incident and or firing.

Jerry


Posts: 280 | From: Minden, NV, USA | Registered: Nov 2000  |  IP: Logged
Cambodge
First Class Passenger
Member # 906

posted 11-02-2006 09:00 AM      Profile for Cambodge   Email Cambodge   Send New Private Message      Edit/Delete Post  Reply With Quote 
OK, Jerry, that makes sense. Also, it could be that one of the senior officers on the other NCL-Hawaii ships was eligible, as he would know the route and waters, and probably the characteristics of the ships as well.

As I previously mentioned, there were two issues. One was the incident itself, and the maritime implications. The other was the incredibly inept way in which the passengers were treated. They sereiously screwed up shore excursions re timing. Then, as I mentioned, at debarkation they completely gridlocked; shut down the elevators to keep people off the gangway deck, and had people standing the the companionways (OK corridors) for unacceptably long periods of time. People missed planes, appointments and such. The "never again" count was significant among passengers.


Posts: 2149 | From: St. Michaels MD USA , the town that fooled the British! | Registered: Nov 1999  |  IP: Logged

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