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» Cruise Talk   » Cruise Ships   » Pod Problems - Celebrity cancels Infinity cruise

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Author Topic: Pod Problems - Celebrity cancels Infinity cruise
jsea
First Class Passenger
Member # 3816

posted 03-23-2005 09:11 AM      Profile for jsea     Send New Private Message      Edit/Delete Post  Reply With Quote 
Celebrity Cruises Cancels One Hawaii Cruise

MIAMI, March 23 /PRNewswire-FirstCall/ -- Celebrity Cruises is canceling one cruise on Infinity to replace the starboard thrust bearing in the ship's propulsion system. The ship must enter drydock to replace the bearing, which will result in the cancellation of its March 27 sailing. The ship is expected to return to its scheduled sailings on April 6.

The cancelled sailing, scheduled to depart this Sunday, is a 10-night cruise from Ensenada to Honolulu. Infinity is currently sailing a 14-night trans-Canal cruise that will end in San Diego, Sunday, as scheduled.

Guests booked on the cancelled sailing will receive a full refund and free Celebrity cruise of 10 nights or less, departing on or before March 27, 2006, excluding holiday and Celebrity Xpedition sailings. Travel agents will receive full commissions for the cancelled sailing, plus a $50 rebooking fee per stateroom when their clients reschedule their cruise.

"I apologize to our guests who are affected by this cancellation," said Dan Hanrahan, president of Celebrity Cruises. "Although the ship continues to operate safely, this is a matter that must be addressed now. An unscheduled drydock can never happen at a good time and I am sorry about the disruption to our guests' vacations. We will do everything we can to assist them."

Celebrity has established a special Help Desk to assist guests and travel agents with rebooking, air transportation and other issues. That toll-free number is 1-888-837-5676.

The cancelled cruise is expected to have a negative impact on the earnings of Royal Caribbean Cruises Ltd. of $.03 to $.04 per share.

Royal Caribbean Cruises Ltd. is a global cruise vacation company that operates Royal Caribbean International and Celebrity Cruises, with a combined total of 29 ships in service and two under construction. The company also offers unique cruisetour vacations in Alaska, Canada and Europe. Additional information can be found on http://www.royalcaribbean.com , http://www.celebrity.com or http://www.rclinvestor.com .

http://www.corporate-ir.net/ireye/ir_site.zhtml?ticker=rcl&script=410&layout=9&item_id=688385


Posts: 644 | From: Texas | Registered: May 2003  |  IP: Logged
Coral
First Class Passenger
Member # 5505

posted 03-23-2005 01:31 PM      Profile for Coral        Edit/Delete Post  Reply With Quote 
The Millie class is jinxed. I don't think they will ever get this corrected on this class of ship.
Posts: 47 | From: Midwest | Registered: Mar 2005  |  IP: Logged
Linerrich
First Class Passenger
Member # 4864

posted 03-23-2005 03:39 PM      Profile for Linerrich   Email Linerrich   Send New Private Message      Edit/Delete Post  Reply With Quote 
The INFINITY cancelled some Hawaii cruises two years ago for the same problems--I had a number of very upset clients!

Rich


Posts: 4210 | From: Miami, FL | Registered: Jul 2004  |  IP: Logged
Caronia II
First Class Passenger
Member # 5223

posted 03-23-2005 06:57 PM      Profile for Caronia II     Send New Private Message      Edit/Delete Post  Reply With Quote 
I'll be watcing this closely... I'm booked on Infinity to circle Hawaii from San Diego next October...

Thanks for the heads up!


Posts: 181 | From: LA-ish | Registered: Nov 2004  |  IP: Logged
Jonathan
First Class Passenger
Member # 5201

posted 03-23-2005 08:24 PM      Profile for Jonathan   Author's Homepage   Email Jonathan   Send New Private Message      Edit/Delete Post  Reply With Quote 
Sounds like they are giving a nicce refund tho.

Jonathan


Posts: 559 | From: Ponte Vedra Beach, Florida | Registered: Nov 2004  |  IP: Logged

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