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» Cruise Talk   » Cruise Ships   » Confused in Vancouver

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Author Topic: Confused in Vancouver
Jekyll
First Class Passenger
Member # 1878

posted 09-19-2001 11:25 PM      Profile for Jekyll   Email Jekyll   Send New Private Message      Edit/Delete Post  Reply With Quote 
I was coming home from work today and noticed somethings I am confused about and would like some clarification.

The Westerdam was in port and is not supposed to be here until tomorrow...anyone one know why? I thought only Infinity was being used as an hotel ship this week?

Speaking of Infinity...where is she???? I couldn't see her anywhere in the harbour - is she anchored off English Bay or something?

Was just hoping someone here could shed some light on it....


Posts: 1524 | From: Nowhere | Registered: Mar 2001  |  IP: Logged
Nautical Nigel
First Class Passenger
Member # 2326

posted 09-20-2001 07:05 AM      Profile for Nautical Nigel   Email Nautical Nigel   Send New Private Message      Edit/Delete Post  Reply With Quote 
Jekyll,

The following press release from HAL explains everything. Presumably she will sail at 5.00 p.m. today for her last cruise to Alaska.

Seattle, Sept. 12, 2001 -- Due to the continued suspension of air traffic by the U.S. Federal Aviation Administration in the aftermath of Tuesday's tragic events on the East Coast, Holland America Line has cancelled the Sept. 13 sailing of the ms Westerdam from Vancouver. This is the only cruise affected at this time. The ship -- with 1,477 guests on board -- currently is enroute southbound from Ketchikan and scheduled to arrive on time in Vancouver, where it will remain in port instead of sailing on its next seven-day Alaska Inside Passage cruise Thursday evening.

The guests on board the Westerdam are being advised that all who have air connections may stay on board at no charge until alternate travel arrangements can be made. Guests who remain on board will be responsible for their individual expenses, including telephone, beverages, shop purchases, etc. The company is sending a Passenger Programs team to Vancouver to assist guests with travel plans.

In addition, Holland America Line is working with Canadian officials to keep the ship in port for several days and to provide guests with the most comfortable experience possible.

"Holland America Line wishes to assure our guests that their safety, security and comfort remain our top priority. We ask for patience and cooperation during this difficult situation," said David A. Giersdorf, senior vice president, marketing and sales.

All guests who are scheduled to board the Westerdam for the Sept. 13 cruise will be notified and receive 100 percent future cruise credit in the amount they paid for the cancelled cruise. Travel agent commissions will be protected.

Guests scheduled to sail on the Westerdam on Sept. 13 who purchased air transportation through Holland America's Home City Air Program are requested to return their tickets to Holland America in order to receive future cruise credit in the amount they paid for their air transportation. Guests who did not purchase their air ticket through Holland America are requested to contact their travel agent or the airline that issued the ticket to request a refund or credit.

Guests and travel agents who have questions about the Westerdam's cancellation may call Holland America at 1-800-577-1728


Posts: 81 | From: London, England | Registered: Aug 2001  |  IP: Logged
Jekyll
First Class Passenger
Member # 1878

posted 09-20-2001 08:40 AM      Profile for Jekyll   Email Jekyll   Send New Private Message      Edit/Delete Post  Reply With Quote 
Nautical Nigel - ummmm - thanks - now I do remember about Westerdam - how quickly one forgets. Thanks...what about Infintiy? Where has she sneaked off to?
Posts: 1524 | From: Nowhere | Registered: Mar 2001  |  IP: Logged
Mercy
First Class Passenger
Member # 322

posted 09-21-2001 10:42 AM      Profile for Mercy     Send New Private Message      Edit/Delete Post  Reply With Quote 
The Infinity is just pulling in right now. I just looked at the live cam in Vancouver! She is fashionably late
Posts: 697 | From: Stanwood, Wa. USA | Registered: Sep 99  |  IP: Logged
Jekyll
First Class Passenger
Member # 1878

posted 09-22-2001 10:33 AM      Profile for Jekyll   Email Jekyll   Send New Private Message      Edit/Delete Post  Reply With Quote 
Thanks Mercy:

But my questions is - where is she coming from????? Her last cruise was cancelled and she was to have been an hotel ship in Vancouver for the week...where has she been this past week? Did they take her out of the harbour to save port fees?

I know it's not a big deal - but it's one of those things that once you get into your head you need to know the answer...

Can anyone help?


Posts: 1524 | From: Nowhere | Registered: Mar 2001  |  IP: Logged

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